Studio Sales & Operations - Lead Sales Assoc/Mem Advisor

Orangetheory Fitness; Encinitas (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Studio Membership

Product Discounts

Flexible Scheduling

Casual Dress Code

Collaborative Atmosphere

Job summary

Orangetheory Fitness in Encinitas is seeking a Lead Sales Assoc/Membership Advisor to drive studio revenue and deliver exceptional guest experiences. You will lead the sales team, manage appointments, and support community outreach while maintaining Orangetheory’s high standards.

The role requires strong communication, a sales mindset, and flexibility with day/evening/weekend hours. A studio membership is included as a perk.

Qualifications

• Customer service experience with sales quotas preferred.
• Strong verbal and written communication skills.
• Ability to multi-task in a fast-paced studio setting.
• Basic computer and MS Office proficiency.

Responsibilities

• Lead the sales process and drive revenue as top producer in studio.
• Manage appointment book, follow-ups, and confirmations.
• Support waitlists management and community outreach.
• Coach and train junior sales staff on guest onboarding and customer experience.
• Achieve monthly package renewal goals and KPI targets.

Skills

Customer service

Sales

Communication

Multi-tasking

Computer skills

Education

High school diploma

Tools

MS Office

Job description

Be fit. Change lives. Have fun.

We Offer

• Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success.
• Competitive Compensation: Enjoy competitive base pay, commission, and performance bonuses.
• Studio Membership: Access a free Studio Membership as part of your perks.
• Product Discounts: Take advantage of exclusive discounts on our products.
• Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals.
• Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment.
• Collaborative Atmosphere: Work in a passionate and collaborative environment.

Lead Sales Assoc/Membership Advisor is responsible for, but not limited to, the following:

• Being the top revenue producer in studio, leading the team in sales. Expectations for this role include having a minimum of 4 appointments per day.
• Leading the team in Sales and KPI’s (DPM)
• Working towards achieving the package renewal goal each month
• Other duties include, but are not limited to:
  • Managing Appointment Book and OrangeBook (highlighted, follow ups, Appointment confirmations, etc)
  • Coordinating of confirmation of waitlists for following shift (daily)
  • Assisting Studio Manager with Corporate wellness prospecting
  • Assisting Studio Managerwith community engagement and relationship building (schools, charities, organizations, etc.)
  • Assisting less experienced Sales Associates through training-Training all new sales staff on Guest onboarding and Customer experience.
• Required 30+ hours and/or 4 or more shifts per week

Job Qualifications:

• Excellent customer service skills - Previous sales experience, with strong sales skills (experience working in a sales quota bearing structure highly preferred)
• Solid verbal and written communication skills required
• Able to multi-task and excel in a busy environment.
• Functional computer skills required
• MS Office basic programs (word, excel), Internet, Basic computer program software use
• Health & Fitness minded people strongly preferred
• High school diploma required.
• Ability to work and function in an ORANGE TEAM environment (Orange is more than a just a color, it’s an attitude)
• Flexible to work day, evening and/or weekend hours as needed

About Orangetheory Fitness

• Orangetheory is a 1-hour, full-body heart rate zone and strength training workout that delivers a more personalized experience in a group setting. Designed to be effective and efficient, our workout classes boost metabolism, burn fat and calories, build strength and confidence, and improve overall fitness.

Orangetheory Fitness Vision

• To be the trusted global leader of innovative heart rate-based interval training.

Orangetheory Fitness Values

• Passion
• Integrity
• Accountability
• Innovation
• Community

Pay:

$18/hour

This Full Time and/or Part Time position offers a base salary, with additional opportunities to earn bonuses and other incentives.

Specific job duties and selection requirements vary between Orangetheory studio locations and more details can be provided by the studio’s hiring manager if you are selected to move forward in the interview process.