Studio Sales & Guest Experience Leader

Orangetheory Fitness; Camey (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Orangetheory Fitness is seeking an Assistant Studio Manager to oversee front-of-house operations and drive sales performance in the studio. The role emphasizes outstanding customer service, coaching sales associates, and maintaining accurate client records and transactions.

The ideal candidate will have solid sales experience, strong leadership abilities, and a passion for health and fitness, with flexibility to work evenings and weekends as needed.

Qualifications

• High school diploma required.
• Previous sales experience strongly preferred.
• Excellent customer service and communication skills.
• Ability to lead, coach, and develop sales associates.
• Ability to work evenings and weekends.

Responsibilities

• Achieves daily, weekly and monthly sales and membership goals.
• Conducts audits and recommends action plans to improve performance.
• Coaches and develops sales associates while promoting accountability and collaboration.
• Maintains an effective referral program and accurate records in sales systems.
• Handles telephone inquiries, follow-ups, and customer care calls.
• Leads studio previews with prospects and/or fitness program holders.
• Greets members and guests warmly to create a positive studio entrance.
• Trains new hires through onboarding and coaching; enforces dress code and professional conduct.
• Follows the daily front desk checklist and cash handling procedures.
• Participates in 1-2 scheduled workouts per week.
• Delivers timely follow-up and resolves client questions and concerns.

Skills

Customer service

Sales experience

Leadership

MS Office

Strong communication

Detail-oriented

Multitasking

Flexible schedule

Education

High school diploma

Tools

MS Office basics

Job description

Orangetheory Fitness is seeking an Assistant Studio Manager to oversee front-of-house operations and drive sales performance in the studio. The role emphasizes outstanding customer service, coaching sales associates, and maintaining accurate client records and transactions.

The ideal candidate will have solid sales experience, strong leadership abilities, and a passion for health and fitness, with flexibility to work evenings and weekends as needed.