Studio Ops Lead: Growth, Scheduling & Fitness Community

SLT (Strengthen - Lengthen - Tone); Washington (District of Columbia); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health insurance

PTO & sick leave

Unlimited, free class drop-ins

Company laptop

Community partnership perks

Job summary

SLT is seeking a Studio Manager to lead the Navy Yard studio's performance and operations. You will drive utilization, lead instructor schedules, and build community engagement while expanding brand presence in the market.

You will optimize class schedules, oversee front desk operations, and collaborate with marketing to execute promotions and partnerships, ensuring outstanding client service and retention. This role offers an opportunity for growth within a boutique fitness brand.

Qualifications

• Management experience in fitness, wellness or retail is a plus.
• Previous group fitness experience preferred.
• Strong managerial and interpersonal skills.
• Ability to multi-task and react quickly.
• Excellent interpersonal and communication skills.
• Critical thinking skills are a must.
• Ability to work flexible, non-traditional hours, including weekends and holidays.

Responsibilities

• Maintain a class quota of up to 13 classes instructed per week, with flexibility to exceed as needed.
• Serve as a reference point for the instructor team, model SLT standards and cover classes when needed.
• Drive new client conversion through first-timer engagement tactics and targeted outreach.
• Identify opportunities to generate new leads, curate classes, and form partnerships with local businesses.
• Coordinate marketing campaigns, signage, and announcements for in-studio execution.
• Recruit, onboard, and manage front desk staff and oversee customer service driving studio sales.
• Monitor instructor punctuality, professionalism, and adherence to sales responsibilities.
• Ensure studio facilities are well-maintained and machines are kept in good order.
• Handle client inquiries and resolve issues to drive client retention.
• Optimize class types and times and allocate instructors efficiently.

Skills

Management experience

Group fitness experience

Self-starter

Multi-tasking

Interpersonal skills

Critical thinking

Flexible hours

Job description

SLT is seeking a Studio Manager to lead the Navy Yard studio's performance and operations. You will drive utilization, lead instructor schedules, and build community engagement while expanding brand presence in the market.

You will optimize class schedules, oversee front desk operations, and collaborate with marketing to execute promotions and partnerships, ensuring outstanding client service and retention. This role offers an opportunity for growth within a boutique fitness brand.