Studio Manager: Growth, Leadership & Membership Sales

Stretch Zone - 1025

Ocean Drive Beach (SC)

On-site

USD 55,000 - 75,000

Full time

8 days ago

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Benefits offered by this job

Life Insurance

Accident Insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Job summary

Stretch Zone is seeking a Studio Manager to lead daily studio operations, optimize sales performance, and develop a high-performing team. You will drive membership growth, manage schedules and payroll, and ensure an exceptional member experience.

You will lead hiring, onboarding, and coaching, set aggressive sales targets, monitor KPIs, and partner with local marketing to boost community engagement. A strong passion for health and wellness is essential.

Qualifications

2+ years of management experience in fitness, wellness, retail, hospitality, or a studio environment.
Proven track record in sales, membership growth, business development, or revenue generation.
Strong leadership and team-building skills with ability to coach, motivate, and hold employees accountable.
Demonstrated ability to manage schedules, staffing, and day-to-day operations.
Strong understanding of sales performance metrics and KPIs.
Excellent communication, interpersonal, and customer service skills.
Passion for health, wellness, fitness, and helping people.
Ability to work a flexible schedule, including weekends as needed.
Experience working with CRM systems to manage leads, track sales activity, maintain member information, and support follow-up and conversion efforts.

Responsibilities

Oversee all day-to-day studio operations to ensure a seamless, welcoming, and professional member experience.
Monitor and manage key performance indicators, including conversion rate, utilization, retention, and sales performance.
Track daily and weekly sales results and take action to address performance gaps.
Manage scheduling, payroll, and other administrative studio functions while maintaining appropriate staffing levels and holding team members accountable.
Lead the hiring, onboarding, training, scheduling, coaching, and development of sales associates.
Coach and develop the Sales Associates to help them achieve individual and sales goals.
Establish clear expectations and foster a culture of accountability, teamwork, and continuous improvement.
Drive membership sales and ensure the studio consistently works toward revenue and membership growth goals.
Develop and implement local marketing initiatives, events, and strategic community partnerships to increase studio awareness, generate leads, strengthen local engagement, and drive membership growth.
Handle member questions, concerns, feedback, and cancellations with professionalism, empathy, and a solutions-oriented approach.
Create a studio environment where members feel valued, supported, and motivated to achieve their wellness goals.
Conduct sales demos and focus on converting initial complimentary sessions into memberships sales, while maintaining a 40% or higher close rate.
Establish and set daily, weekly, and monthly sales goals for the studio and Sales Associates, and monitor performance to ensure goals are consistently met or exceeded.
Run and lead weekly sales meetings to review performance, discuss goals, identify opportunities, and provide coaching and accountability to the sales team.