Studio Operations Manager

L5 Fitness Utah; Orem (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

L5 Fitness Utah is seeking a Studio Manager to lead daily operations and drive member satisfaction. The role reports to the Regional Manager and collaborates with the Head Coach and ASM to meet studio KPIs and uphold brand standards.

You will manage staff scheduling, performance, marketing plans, and events; oversee PTO, clock-ins, and training; foster a high-energy, customer-focused environment while ensuring safety and efficient front- and back-of-house operations.

Qualifications

• Bachelor's degree in business or related field.
• 2–5+ years of management experience in fitness or service industries.
• Proven sales, customer service and team leadership experience.
• CPR/AED certification required.
• Experience with fitness studio software platforms.

Responsibilities

• Lead staff and schedule management; publish schedules by the 15th of each month.
• Conduct weekly 1:1 meetings with Head Coach and ASM.
• Oversee front-of-house and back-of-house alignment with Head Coach.
• Manage KPIs and guide performance improvement plans.
• Ensure member experience; respond to member inquiries within 48 hours.
• Coordinate marketing plans and studio events.
• Oversee PTO requests and staff training.
• Maintain safe, high-energy studio operations.

Skills

Leadership

Team management

Customer service

Sales

Communication

Time management

Organization

Data analysis

Budgeting

Recruiting

Conflict resolution

Marketing outreach

Education

Bachelor's degree in Business or related field

2–5+ years management experience

Fitness studio/wellness center experience

CPR/AED certification

Fitness studio software experience

Tools

Studio software

Job description

L5 Fitness Utah is seeking a Studio Manager to lead daily operations and drive member satisfaction. The role reports to the Regional Manager and collaborates with the Head Coach and ASM to meet studio KPIs and uphold brand standards.

You will manage staff scheduling, performance, marketing plans, and events; oversee PTO, clock-ins, and training; foster a high-energy, customer-focused environment while ensuring safety and efficient front- and back-of-house operations.