Studio Operations Lead | Guest Experience & Team Growth

CADY; Elk Grove (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

CADY is seeking an Assistant Studio Manager to support studio operations and customer experience. You will supervise the team, handle administrative tasks, and contribute to studio and sales goals. You’ll be on the front line during retail hours, ensuring smooth check-in/out, session flow, and coaching.

This role offers growth toward leadership within a premier school photography company. You will help with strategy, scheduling, and resolving escalated issues, while training and developing staff

Qualifications

• Must be at least 18 years old.
• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Valid driver’s license and reliable transportation.
• Available to work weekend hours during busy season.
• Flexible, with a team player mentality; willing to collaborate with colleagues on ideas and initiatives.
• Professional demeanor at all times with both customers and team members.
• Able to read and write in English.
• Able to communicate verbally and in writing with customers and team members.
• Able to prioritize tasks.
• Able to lead, supervise, and/or manage team members.

Responsibilities

• Support in strategy and execution toward achieving revenue and retail goals.
• Interact with customers to contribute to an amazing experience.
• Recruit, train, and develop the studio team.
• Assist with creating the schedule and approving time cards.
• Problem solving issues that arise from staff or customers and take action for prevention.
• Ensure the flow of traffic on the studio floor is running smoothly.
• Assist with weekly inventory and keep the studio organized and presentable.
• Confirm opening and closing procedures are completed daily.

Skills

Leadership

Customer service

Staff training

Scheduling

Recruiting

Problem solving

Education

High School diploma or equivalent

Job description

CADY is seeking an Assistant Studio Manager to support studio operations and customer experience. You will supervise the team, handle administrative tasks, and contribute to studio and sales goals. You’ll be on the front line during retail hours, ensuring smooth check-in/out, session flow, and coaching.

This role offers growth toward leadership within a premier school photography company. You will help with strategy, scheduling, and resolving escalated issues, while training and developing staff