Studio Experience Lead (Assistant Manager)

CADY STUDIOS; San Carlos (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

CADY STUDIOS seeks an Assistant Studio Manager to oversee daily studio operations and customer experience, while contributing to sales goals. The ASM will supervise staff, handle administrative tasks, and manage session flow to ensure exceptional client service.

The role includes recruiting and training the team, scheduling, and resolving escalations. Weekend availability, reliability, and strong communication are essential in a fast-paced studio environment.

Qualifications

• Must be at least 18 years of age.
• High School diploma or equivalent.
• Must pass a satisfactory background check.
• Valid driver’s license and reliable transportation.
• Available to work weekend hours during busy season.
• Flexible, with a team player mentality; Willingness to collaborate with colleagues on ideas and initiatives.
• Professional demeanor at all times with both customers and team members.
• Able to read and write in English.
• Able to communicate verbally and in writing with customers and team members.
• Able to prioritize tasks.
• Able to lead, supervise, and/or manage team members.
• Extended periods of viewing computer screens.
• Able to move up to 20 lbs.
• Able to bend/stoop.

Responsibilities

• Support in strategy and execution toward achieving revenue and retail goals.
• Interact with customers to contribute to an amazing experience.
• Recruit, train, and develop the studio team.
• Assist with creating the schedule and approving time cards.
• Problem solving issues that arise from staff or customers and taking action for prevention.
• Ensure the flow of traffic on the studio floor is running smoothly.
• Assist with weekly inventory.
• Confirm opening and closing procedures daily.
• Other duties and responsibilities as assigned.

Skills

Team leadership

Customer service

Staff training

Scheduling

Communication

Multitasking

Attention to detail

Education

High School diploma or equivalent

Job description

CADY STUDIOS seeks an Assistant Studio Manager to oversee daily studio operations and customer experience, while contributing to sales goals. The ASM will supervise staff, handle administrative tasks, and manage session flow to ensure exceptional client service.

The role includes recruiting and training the team, scheduling, and resolving escalations. Weekend availability, reliability, and strong communication are essential in a fast-paced studio environment.