Studio Operations & Guest Experience Lead

CycleBar Ashburn; Ashburn (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Competitive Pay

Complimentary CycleBar Classes at Studio

Job summary

CycleBar Ashburn is seeking a dedicated individual to assist in studio operations and elevate customer experience. You will work closely with Rider Experience Specialists to clarify promotions, manage schedules, and enhance client retention.

This role involves providing exceptional customer service, engaging with clients both in-studio and online, and promoting CycleBar’s events and products. Proficiency in various software tools is crucial. Enjoy competitive pay and complimentary classes.

Qualifications

• Experience in customer service required.
• Proficiency in MindBody and other studio management software preferred.
• Ability to engage with customers and promote services effectively.

Responsibilities

• Work with specialists to clarify pricing and promotional events.
• Manage the weekly schedule for sales and attendance.
• Assist daily operations of the studio.

Skills

Customer service

Sales

Social media engagement

MindBody software

Event coordination

Tools

MindBody

Club Ready

Fitmetrix

Lead Speak

Job description

CycleBar Ashburn is seeking a dedicated individual to assist in studio operations and elevate customer experience. You will work closely with Rider Experience Specialists to clarify promotions, manage schedules, and enhance client retention.

This role involves providing exceptional customer service, engaging with clients both in-studio and online, and promoting CycleBar’s events and products. Proficiency in various software tools is crucial. Enjoy competitive pay and complimentary classes.