Studio Manager - Membership Sales & Wellness Growth

Stretch Zone; Santa Rosa (CA); Híbrido; USD 65 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus based on performance

Free uniforms

Training & development

401(k) matching

Resumo da oferta

Stretch Zone in Santa Rosa, CA is seeking a Studio Manager with strong sales leadership to drive membership growth and deliver an exceptional client experience. You will lead a fast-paced team, manage daily operations, and oversee payroll and staff performance.

The role emphasizes high energy, flawless execution, and a proactive approach to community engagement. Weekend availability is required as part of a full-time schedule in a growing wellness brand.

Qualificações

• Proven leadership and team management experience.
• Strong sales and customer service skills with a track record of achieving targets.
• Experience in fitness/health/wellness or membership-based services is a plus.
• Excellent communication and interpersonal abilities.
• Ability to manage multiple tasks and systems with attention to detail.

Responsabilidades

• Lead, coach, and motivate a high-energy team while setting the tone for an engaging studio environment
• Drive membership sales by educating prospects and recommending personalized wellness programs
• Deliver exceptional customer service and ensure a premium client experience at every touchpoint
• Oversee daily operations, ensuring efficiency, accuracy, and adherence to company standards
• Manage scheduling, payroll, and performance of all studio staff
• Maintain strong attention to detail while handling multiple systems and responsibilities simultaneously
• Monitor studio performance, track KPIs, and ensure financial accountability
• Execute company initiatives, programs, and operational strategies
• Build community relationships through outreach and local engagement efforts

Conhecimentos

Leadership

Sales

Customer service

Operations management

Team coaching

Payroll

KPI tracking

Descrição da oferta de emprego

Benefits:

• Free Massage and Stretches
• Bonus based on performance
• Free uniforms
• Training & development
• 401(k) matching
• Wellness resources
• Company parties

Studio Manager – Membership Sales (Health, Wellness & Fitness)
Looking to grow your leadership, sales, and health & wellness skills?

Join the Stretch Zone team and lead a high-performing studio while helping clients improve their mobility and overall wellness.

If selected, you’ll receive ongoing training and professional development designed to help you succeed in membership sales, team leadership, client experience, and studio operations.

Availability: Full-time, including weekdays and weekends

Duties

• Lead, coach, and motivate the studio team to achieve membership sales, retention, and performance goals.
• Drive membership sales by educating prospective clients and recommending personalized Stretch Zone programs.
• Conduct consultations, demos, and follow-ups with prospective clients to convert leads into paying members.
• Work outbound leads daily through phone calls, texts, and other client outreach.
• Build and maintain strong relationships with current and prospective clients.
• Deliver an exceptional client experience at every touchpoint.
• Conduct client check-ins to monitor satisfaction, progress, and overall experience.
• Identify at-risk members and take proactive steps to improve retention and prevent cancellations.
• Pre-book client sessions and encourage consistent attendance and engagement.
• Oversee all daily studio operations to ensure an efficient, organized, and professional environment.
• Manage staff scheduling, payroll, and overall team performance.
• Monitor studio KPIs, membership metrics, sales performance, and financial accountability.
• Coach team members on sales, customer service, client retention, and company standards.
• Execute company initiatives, promotions, programs, and operational strategies.
• Maintain accurate client and studio records across multiple systems.
• Ensure the studio consistently meets company operational, service, and performance standards.
• Build relationships within the local community through outreach, events, and networking.
• Create and maintain a positive, energetic, and high-performance studio culture.

Qualifications

• Prior management, leadership, or supervisory experience required.
• Proven sales experience; membership-based sales preferred.
• Background or strong interest in fitness, health, wellness, or a related field preferred.
• Strong communication and interpersonal skills.
• High-energy, positive, and professional leadership style.
• Strong organizational and time-management skills.
• Exceptional attention to detail and ability to multitask across multiple systems.
• Self-motivated with the ability to lead a team and drive results.
• Passion for helping others achieve their health and wellness goals.
• Comfortable working in a fast-paced, customer-focused environment.
• Reliable transportation.

Stretch Zone Overview

Stretch Zone is a rapidly growing health and wellness brand focused on helping clients improve mobility, flexibility, and overall physical performance.

Using patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using principles of neuromuscular behavior.

Our clients experience benefits including increased range of motion, reduced stiffness, improved athletic performance, and improved reaction time.

Check out more about Our Method: https://www.stretchzone.com/our-method

Why Join Stretch Zone?

• Grow your career within a rapidly expanding wellness brand.
• Develop valuable leadership, sales, and business-management skills.
• Receive ongoing training and professional development.
• Make a meaningful impact on clients' health and wellness journeys.
• Work in a supportive, energetic, and team-focused environment.