Studio Manager: Lead a High-Performance Skincare Studio

Heyday Skincare - Denver; Denver (CO); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Wellness resources

401(k)

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Job summary

Heyday Skincare - Denver is seeking a Studio Manager to lead a 25+ person team and deliver a best-in-class client experience in a fast-growing skincare brand. You will ensure the shop operates profitably, maintain a welcoming environment, and coach staff to consistently exceed standards.

You will oversee daily front- and back-of-house tasks, coordinate events, review client feedback, and partner with marketing to attract new clients. A flexible schedule is essential to meet business needs.

Qualifications

• Proven experience owning P&L and financial performance targets in health & wellness.
• Deep respect for and understanding of client experience drivers and hospitality.
• Proven track record working with hourly workforce.
• Beauty/Spa experience is an advantage.
• Basic knowledge of employment law, policies, processes and programs.
• Proficient computer skills, including Excel/Google Sheets.
• Ability to travel between Shops when needed.
• Flexible to workdays, nights, weekends and holidays to meet the needs of the business.
• College degree preferred.

Responsibilities

• Lead 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to clients, both internally and externally.
• Manage day-to-day tasks and operations from front of house to back of house.
• Build and foster relationships with employees and clients.
• Coordinate onsite and offsite Studio events, group events, and promotions.
• Administer employee performance reviews.
• Review client surveys and satisfaction and follow up promptly.
• Develop staff from Client Experience Leads to Managers.

Skills

P&L ownership

Hospitality

Team leadership

Customer service

Excel

Google Sheets

Education

College degree preferred

Tools

Excel

Google Sheets

Job description

Heyday Skincare - Denver is seeking a Studio Manager to lead a 25+ person team and deliver a best-in-class client experience in a fast-growing skincare brand. You will ensure the shop operates profitably, maintain a welcoming environment, and coach staff to consistently exceed standards.

You will oversee daily front- and back-of-house tasks, coordinate events, review client feedback, and partner with marketing to attract new clients. A flexible schedule is essential to meet business needs.