Studio Manager

Orangetheory-Fitness; Novi (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free workouts

Monthly bonuses

PTO & holidays

Medical/dental/vision

401k with matching

Paid training

Growth opportunities

Recognition program

Casual dress code

Free classes for family

Job summary

Orangetheory Fitness in Novi, MI is seeking a Studio Manager to drive sales and operational excellence in our studio. You will lead a team, manage events, and ensure daily studio performance while upholding our science-based, full-body workout experience.

The role emphasizes coaching staff, achieving revenue goals, and delivering exceptional member service in a fast-paced fitness environment. This is a full-time position with growth opportunities and a dynamic, health-focused culture.

Qualifications

• Proven sales leadership experience (3+ years).
• Strong coaching and staff development skills.
• Excellent verbal and written communication, with a professional demeanor.

Responsibilities

• Oversee the sales process and systems in the studio.
• Manage and exceed Orangetheory sales and operational budgets.
• Meet performance metrics (KPIs), revenue, inventory, payroll and facilities upkeep.
• Lead and coordinate sales drivers (events, community outreach).
• Coach, develop, and evaluate staff through modeling studio activities and ongoing training.
• Conduct monthly 1:1s and annual staff performance reviews.
• Ensure compliance with Orangetheory policies and day-to-day operations.
• Oversee hiring and scheduling of studio staff; foster a high-energy culture.

Skills

Sales leadership

Staff coaching

Customer service

Job description

Description

Be fit. Change lives. Have fun.

Here at Orangetheory Fitness we create exciting and rewarding experiences for our team members that are motivated,

career driven, and fitness-minded who want to improve themselves and their future. We are currently looking for a Studio

Manager keen on driving sales and operational excellence to provide leadership and daily direction within our studios, while

promoting the benefits behind this science-based, full-body group workout.

The Studio Manager is someone who is task-oriented and willing to be held accountable. Who will look everyone who enters

the studio — members, employees, visitors — in the eye, call them by name, and make time for them. Who can motivate a

sales team. Who listens. Who likes to stay fit and to have fun!

Why work for Orangetheory Fitness?

• WORKOUT FOR FREE!
• Monthly Bonuses
• PTO & Holiday Pay
• Medical/Dental/Vision, Life, STD, and Other Benefits
• 401k with Matching
• Paid Training
• Growth Opportunities
• Employee Recognition Program
• Fitness Casual Dress Code
• Free Classes for Family/Friends

Studio Manager Responsibilities:

• Responsible for overseeing the sales process and systems
• Manage and exceed all Orangetheory sales and operational budgets
• Responsible for meeting performance metrics (KPIs), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
• Lead and coordinate initial and ongoing sales drivers (studio events, community outreach)
• Manage, coach, and develop all staff by modeling all studio activities through self-involvement (lead by example)
• Train, mentor and evaluate the performance of all employees for ongoing success and future growth
• Responsible for monthly 1:1s and annual staff performance reviews
• Ensure compliance and adherence of Orangetheory business policies for daily studio operations
• Monitor the hiring and scheduling of all studio staff
• Develop a high energy culture through contests and incentive-based motivation
• Responsible for 30-60-90 and annual OTF staff performance reviews
• Ensure that all front desk systems are followed such as proper Member Check-In, Telephone Inquiries (general and sales related), Guest Registration, delinquent account procedures, customer care calls, change requests and document scanning
• Provide and maintain the highest level of customer service, using effective decision-making to help resolve customer service issues

Requirements

• Proven sales leadership is required (3+ years)
• 3+ years of management experience, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
• Must pose a high caliber approach to coaching and staff development
• Must possess excellent leadership and management skills to create a positive, successful environment for staff and members
• Previous management experience in the health & fitness industry strongly preferred
• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills
• Passion for health and wellness