Studio Manager-Houston

OVME; Houston (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay with Monthly Bonus

15 Days Paid Time Off

12 Paid Holidays

Medical, Dental, and Vision coverage

Disability & Life Insurance (company‑p

401k Employer Match

Employee Assistance Program

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Wellhub Membership

Job summary

OVME's Houston studio seeks a Studio Manager to lead daily operations, staff supervision, and client service excellence. You will drive productivity, ensure compliance, and align clinical activities with administrative processes.

Ideal candidates bring 3+ years of management in aesthetics, strong communication, and a proactive ownership mindset. The role offers growth within a supportive team and a customer-centric environment.

Qualifications

• 3+ years of management experience in a service or medical aesthetics setting.
• Excellent written and verbal communication capabilities.
• Ability to thrive in a fast-paced, client-service oriented environment.
• Experience with social media management is advantageous.
• Capable of working independently with minimal supervision.
• Comfortable collaborating with remote team members.
• Demonstrates a strong ownership mindset and urgency.
• Detail-oriented with good organizational skills.
• Proactive self-starter who loves learning.
• Strong ability to multi-task in a dynamic studio setting.

Responsibilities

• Oversee daily Studio operations and ensure efficient service delivery to clients.
• Supervise Studio staff including aestheticians, assistants, and front desk personnel.
• Monitor KPIs, identify improvement areas, and implement strategies.
• Prepare regular reports on activity, performance, and metrics.
• Ensure compliant policies, procedures, and high-quality service.
• Coordinate appointment scheduling to maximize productivity and care.
• Manage inventory of medical and aesthetic supplies and equipment.
• Foster coordination between clinical and administrative teams.
• Lead staff meetings and provide ongoing training.
• Handle client inquiries, feedback, and complaints promptly and professionally.
• Contribute to marketing and promotional efforts to attract and retain clients.
• Ensure adherence to health, safety, privacy, and licensing regulations.

Skills

Management experience

Communication skills

Fast-paced environment

Social media management

Independent work

Remote collaboration

Team player

Ownership & urgency

Detail oriented

Self-starter

Organizational skills

Medical CRM/Zenoti experience

Education

Bachelor’s degree or comparable industry experience

Tools

Medical CRM/Zenoti

Job description

Studio Manager

Department: Studio Team

Employment Type: Full Time

Location: Houston, TX

Reporting To: Regional Manager

Description

We are seeking a Studio Manager to oversee the operations and administration of our Studio. As a Studio Manager, you will be responsible for managing the daily activities, ensuring exceptional customer service, and maintaining a smooth workflow within the location. Your strong leadership, organizational, and interpersonal skills will contribute to the overall success and growth of the business.

Key Responsibilities

• Oversee and manage the daily operations of the Studio, ensuring efficient and effective delivery of services to clients.
• Supervise and provide guidance to the Studio staff, including aesthetic practitioners, medical aestheticians, medical assistants, and front desk personnel, fostering a positive and collaborative work environment.
• Monitor and analyze key performance indicators (KPIs) to evaluate the Studio’s performance, identify areas for improvement, and implement appropriate strategies.
• Prepare regular reports on the Studio’s activities, financial performance, and operational metrics for management review.
• Implement operational policies, procedures, and standards to ensure consistent high-quality service delivery.
• Coordinate and optimize the appointment scheduling system to maximize productivity while maintaining excellent patient care.
• Monitor and maintain inventory levels of medical and aesthetic supplies, equipment, and products, ensuring their availability and proper storage.
• Collaborate with the clinical team to ensure seamless coordination and communication between the clinical and administrative aspects of the Studio.
• Conduct regular staff meetings to facilitate effective communication, address concerns, and provide ongoing training and development opportunities.
• Manage client inquiries, feedback, and complaints, ensuring timely and satisfactory resolution while maintaining a high level of customer service.
• Oversee the implementation of marketing and promotional strategies to attract new clients and enhance client retention.
• Ensure compliance with relevant regulations, including health and safety standards, privacy laws, and licensing requirements.

Skills, Knowledge, & Expertise

• 3+ years management experience.
• Exceptional written and verbal communication skills.
• Ability to thrive in a fast-paced, client-service-oriented collaborative team environment.
• Social media management experience.
• Ability to function independently with minimal supervision.
• Ability to work well independently, in a team environment, and with remote employees.
• Team player mentality.
• Strong sense of ownership and urgency.
• Extremely detail oriented.
• Self-starter and passion for learning.
• Strong organizational skills and ability to multi-task in a fast-paced environment.
• Medical CRM/Zenoti experience a plus.
• Bachelor’s degree or comparable industry experience preferred.

Benefits

• Competitive Pay and Monthly Bonus Structure
• 15 Days Paid Time Off
• 12 Paid Holidays
• Medical, Dental, and Vision coverage
• Short- and Long-Term Disability, AD&D, and Life Insurance 100% company-paid
• 401k Employee Contribution
• 401k Employer Match
• Employee Assistance Program (EAP) Resources
• Employee Service Allowance
• 50% Employee Retail Discount
• Friends and Family Discount
• Team Member Referral Bonus
• Wellhub Membership