Studio Hospitality Crew - Part-Time Front Desk & Support

Equinox; New York (NY); On-site; USD 22,041 - 24,796; Part time

Job summary

SoulCycle is hiring at its New York City studio for a part-time front desk role. You will provide exceptional customer service, support studio operations, and help manage class check-ins, while upholding the SoulCycle culture of hospitality and community.

Ideal candidates have strong communication, enjoy teamwork, and can multitask in a fast-paced setting. Availability on peak days and holidays is expected."

Qualifications

• Must have customer service experience.
• Must be able to prioritize and multitask in a fast-paced environment.
• Excellent communication skills with a wide range of personalities.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Assist the Studio Management in daily studio tasks and projects.
• Maintain a positive attitude and take initiative.
• Provide support to SoulCycle instructors to ensure a smooth class check-in process.
• Work as a cohesive team with all SoulCycle staff to ensure efficiency and camaraderie.
• Assist with training and coaching of new front desk staff.
• Maintain knowledge of studio retail products.
• Maintain the SoulCycle aesthetic, appearance, atmosphere and culture.
• Studio cleaning and prep, including equipment, floors and mirrors.
• Common area cleaning—front desk, lockers, retail shelves, office and hallways.
• Bathroom and changing room cleaning.

Skills

Customer service

Communication

Multi-tasking

Phone etiquette

Job description

SoulCycle is hiring at its New York City studio for a part-time front desk role. You will provide exceptional customer service, support studio operations, and help manage class check-ins, while upholding the SoulCycle culture of hospitality and community.

Ideal candidates have strong communication, enjoy teamwork, and can multitask in a fast-paced setting. Availability on peak days and holidays is expected."