Part-Time Studio Front Desk & Guest Experience

SoulCycle; Town of East Hampton (NY); On-site; USD 20,664 - 34,440; Part time

Job summary

SoulCycle is seeking part-time staff in East Hampton to provide high-level customer service and hospitality. This role involves assisting studio management, supporting instructors, and maintaining the studio environment.

Ideal candidates will have customer service experience and be able to thrive in a fast-paced atmosphere. The role requires strong communication skills, a positive attitude, and a commitment to the SoulCycle community.

Join us to create a welcoming environment while promoting health and happiness through our mission.

Qualifications

• Must have customer service experience.
• Can prioritize and multi-task within a fast-paced environment.
• Willing to initiate tasks and perform duties without direction.
• Excellent communication skills with diverse personalities.
• Outstanding customer service and problem-solving skills.
• Positive, can-do attitude.
• Friendly and professional phone and email etiquette.
• Superior organizational skills.

Responsibilities

• Provide high level customer service and hospitality to clients.
• Assist Studio Management in daily studio tasks and projects.
• Maintain a positive attitude and take initiative.
• Support SoulCycle instructors for successful class check-in.
• Work cohesively with all SoulCycle staff for efficiency.
• Assist in training new hires for front desk staff.
• Maintain product knowledge for studio retail operations.
• Maintain SoulCycle's aesthetic, atmosphere, and culture.
• Clean and prep studio equipment and common areas.
• Clean bathrooms and changing rooms.

Skills

Customer service experience

Ability to prioritize and multi-task

Excellent communication skills

Problem-solving skills

Organizational skills

Job description

SoulCycle is seeking part-time staff in East Hampton to provide high-level customer service and hospitality. This role involves assisting studio management, supporting instructors, and maintaining the studio environment.

Ideal candidates will have customer service experience and be able to thrive in a fast-paced atmosphere. The role requires strong communication skills, a positive attitude, and a commitment to the SoulCycle community.

Join us to create a welcoming environment while promoting health and happiness through our mission.