Studio Hospitality & Community Builder (Part-Time)

SoulCycle; Dallas (TX); On-site; USD 17,000 - 25,000; Part time

Job summary

SoulCycle is seeking a Studio Crew member in Dallas to deliver top-tier hospitality and create a welcoming, party-like studio atmosphere for every rider. You will support instructors, drive engagement, and help maintain the studio environment with care and enthusiasm.

Responsibilities include curating personalized rider experiences, upselling class packs and memberships, and collaborating with staff to ensure operations run smoothly.

Qualifications

• Love the SoulCycle brand and culture.
• Genuine care for customers and humans.
• Previous customer service experience required.
• Ability to multitask in a fast-paced environment.
• Open to feedback and willing to learn.
• Detail oriented and proactive in duties.

Responsibilities

• Provide exceptional customer service and hospitality to riders.
• Build community with riders and anticipate their needs.
• Treat the studio as a welcoming space for every rider.
• Support instructors during class check-in.
• Be prepared to assist in all first aid situations.

Skills

Customer service

Hospitality

Teamwork

Multitasking

Attention to detail

First aid readiness

Job description

SoulCycle is seeking a Studio Crew member in Dallas to deliver top-tier hospitality and create a welcoming, party-like studio atmosphere for every rider. You will support instructors, drive engagement, and help maintain the studio environment with care and enthusiasm.

Responsibilities include curating personalized rider experiences, upselling class packs and memberships, and collaborating with staff to ensure operations run smoothly.