Studio Hardware & Asset Operations Lead

Optimal Solution Company; Dearborn (MI); On-site; USD 39,000 - 47,000; Full time

Job summary

Optimal Solution Company in Dearborn, MI is seeking a Digital Operations Coordinator for a short-term onsite assignment through January 30, 2027. The role focuses on maintaining CAID equipment and supporting the Design Organization within the OEM studio environment.

Responsibilities include managing 2500+ hardware assets across multiple buildings, scheduling deployments, conducting quarterly audits, and generating management reports.

Qualifications

• 2-year degree in Business Administration or equivalent work experience.
• Program management skills and experience leading projects and teams.
• Ability to think creatively to discover innovative solutions.
• Database experience.
• Advanced proficiency in Office 365 tools.
• Knowledge to resolve issues regarding hardware management.
• Strong written and verbal communication skills.
• Strong team player with ability to collaborate.
• Self-starter with ability to multi-task and manage multiple projects.
• Ability to champion professional standards and behaviors in all position duties.
• Innovative thinker with ability to transform vision into reality.
• Competency with technology related to workstations and presentation spaces.

Responsibilities

• Provide daily assistance and support to resolve hardware issues.
• Maintain and track 2500+ hardware assets across multiple Design buildings and remote locations.
• Maintain accurate records of hardware within the asset database.
• Schedule users for asset deployments and coordinate tracking of assets.
• Support yearly incremental/upgrades orders from PCNA.
• Keep accurate records and generate reports to management.
• Perform quarterly audits of hardware.
• Collaborate with PCNA, ITHQ, Dell Planning and IT site management.
• Assist staging teams in new process initiatives.
• Troubleshoot issues and create shippers for assets needing transportation.
• Maintain encrypted USB stick inventory.
• Work with IT security teams during updates.
• Help with ordering, procuring and delivery of ancillary equipment.
• Apply program management to lead multiple projects including workstation support logistics, hardware tracking, and inventory control.
• Support Evolution of Work changes within the studios.
• Conduct R&D into new methods to improve processes.
• Ensure all design presentation spaces are supported and up to date.
• Coordinate maintenance needs and supervise vendors.
• Collaborate with 2000X teams and other partners to achieve business objectives.
• Build relationships of trust with key partners and personnel from various departments.

Skills

Database Administration

Database Design

Microsoft Access

Education

Bachelor's Degree

Tools

Office 365

Job description

Optimal Solution Company in Dearborn, MI is seeking a Digital Operations Coordinator for a short-term onsite assignment through January 30, 2027. The role focuses on maintaining CAID equipment and supporting the Design Organization within the OEM studio environment.

Responsibilities include managing 2500+ hardware assets across multiple buildings, scheduling deployments, conducting quarterly audits, and generating management reports.