Studio Digital Operations Coordinator

Optimal Solution Company; Dearborn (MI); On-site; USD 39,000 - 47,000; Full time

Job summary

Optimal Solution Company in Dearborn, MI is seeking a Digital Operations Coordinator for a short-term onsite assignment through January 30, 2027. The role focuses on maintaining CAID equipment and supporting the Design Organization within the OEM studio environment.

Responsibilities include managing 2500+ hardware assets across multiple buildings, scheduling deployments, conducting quarterly audits, and generating management reports.

Qualifications

• 2-year degree in Business Administration or equivalent work experience.
• Program management skills and experience leading projects and teams.
• Ability to think creatively to discover innovative solutions.
• Database experience.
• Advanced proficiency in Office 365 tools.
• Knowledge to resolve issues regarding hardware management.
• Strong written and verbal communication skills.
• Strong team player with ability to collaborate.
• Self-starter with ability to multi-task and manage multiple projects.
• Ability to champion professional standards and behaviors in all position duties.
• Innovative thinker with ability to transform vision into reality.
• Competency with technology related to workstations and presentation spaces.

Responsibilities

• Provide daily assistance and support to resolve hardware issues.
• Maintain and track 2500+ hardware assets across multiple Design buildings and remote locations.
• Maintain accurate records of hardware within the asset database.
• Schedule users for asset deployments and coordinate tracking of assets.
• Support yearly incremental/upgrades orders from PCNA.
• Keep accurate records and generate reports to management.
• Perform quarterly audits of hardware.
• Collaborate with PCNA, ITHQ, Dell Planning and IT site management.
• Assist staging teams in new process initiatives.
• Troubleshoot issues and create shippers for assets needing transportation.
• Maintain encrypted USB stick inventory.
• Work with IT security teams during updates.
• Help with ordering, procuring and delivery of ancillary equipment.
• Apply program management to lead multiple projects including workstation support logistics, hardware tracking, and inventory control.
• Support Evolution of Work changes within the studios.
• Conduct R&D into new methods to improve processes.
• Ensure all design presentation spaces are supported and up to date.
• Coordinate maintenance needs and supervise vendors.
• Collaborate with 2000X teams and other partners to achieve business objectives.
• Build relationships of trust with key partners and personnel from various departments.

Skills

Database Administration

Database Design

Microsoft Access

Education

Bachelor's Degree

Tools

Office 365

Job description

***SHORT TERM ASSIGNMENT TO END JANUARY 30, 2027*** ***POSITION IS FULLY ONSITE***

Position Description: The 2000X Studio Digital Operations Coordinator is responsible for maintaining all CAID equipment to support the Design Organization within OEM

Responsibilities Include:

• Provide daily assistance & support to the Design Organization in resolving hardware related issues.
• Maintain & track 2500+ hardware assets (PCs, laptops, monitors, drawing tablets, HMDs, etc.) across multiple Design buildings & remote locations.
• Maintain accurate records of hardware within the asset database.
• Schedule users for asset deployments/reclamations and coordinate tracking of those assets.
• Support yearly incremental/upgrades orders from PCNA.
• Keep accurate records and generate reports to management.
• Consistently improve existing tracking mechanisms and perform quarterly audits of hardware.
• Participate in strategic planning sessions with appropriate business partners including PCNA, ITHQ, Dell Planning and IT site management.
• Assist staging teams in the design, development, and implementation of new process initiatives.
• Troubleshoot issues as they arise and resolve them in a timely manner. Create shippers for assets needing transportation.
• Maintain encrypted USB stick inventory.
• Work with IT security teams when updating.
• Help with ordering, procuring and delivery of all ancillary equipment to support Design.
• Apply program management skills to lead multiple projects including workstation support logistics, hardware tracking, and inventory control.
• Support Evolution of Work changes within the studios.
• Conduct R&D into new methods to improve existing processes.
• Ensure all Design presentation spaces are supported, functional and up to date.
• Coordinate any maintenance needs. Work with and supervise vendors/suppliers who support studio efforts.
• Collaborate with appropriate 2000X teams and other partners to achieve business objectives.
• Build relationships of trust with key collaborative partners and personnel from a variety of departments & support teams.

Skills Required:

Database Administration, Database Design, Microsoft Access

Experience Required:

• 2-year degree in Business Administration or equivalence of 2 years work experience.
• Program management skills + experience leading projects and teams.
• Ability to think creatively to discover innovative solutions.
• Database experience.
• Advanced Proficiency in Office 365 tools.
• Knowledge and ability to resolve issues regarding hardware management.
• Strong written and verbal communication skills.
• Strong team player with ability to collaborate.
• Self-starter with the ability to multi-task and manage multiple projects.
• Ability to champion professional standards & behaviors in all aspects of position duties.
• Innovative thinker with ability to transform vision into reality.
• Competency with technology related to workstations & presentation spaces.

Education Preferred:

Bachelor's Degree

Use of AI Technology:

Unless expressly authorized in the interview/skill set validation instructions, candidates may not use AI tools or other third-party assistance during an interview or assessment to generate or provide substantive answers to interview questions. Candidates should answer organically in their own words, drawing on their own knowledge, skills, and experience. Failure to adhere to these expectations may result in the candidate being removed from consideration