Studio Guest Experience & Membership Lead

JETSET Pilates; Port Saint Lucie (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading fitness studio in Port Saint Lucie seeks a Studio Lead to provide exceptional customer service, assist instructors, and facilitate sales of memberships and class packages. Key responsibilities include greeting clients, answering questions, and maintaining the studio's cleanliness. The ideal candidate should be able to work flexible shifts including mornings, evenings, and weekends. This position emphasizes building rapport with clients and offering the highest service level.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client, every time.
• Provide the highest level of customer service to all clients and visitors upon arrival.
• Recruit and retain clients, answer questions, solve problems, and refer comments and concerns appropriately.
• Sell memberships and class packages in-person, online, and over the phone.
• Maintain a clean and tidy studio.

Job description

A leading fitness studio in Port Saint Lucie seeks a Studio Lead to provide exceptional customer service, assist instructors, and facilitate sales of memberships and class packages. Key responsibilities include greeting clients, answering questions, and maintaining the studio's cleanliness. The ideal candidate should be able to work flexible shifts including mornings, evenings, and weekends. This position emphasizes building rapport with clients and offering the highest service level.