Studio Experience Leader: Grow Members & Delight Guests

newyorkpilates; New York (NY); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Free membership

Merchandise discounts

Training credits

Career coaching

Growth opportunities

Job summary

New York Pilates is seeking an exceptional Studio Representative to be the face of our studio. This role blends hospitality with sales, delivering warm welcomes and guiding members through membership options. You will build relationships, drive studio growth, and ensure every student feels valued.

You’ll stay organized, handle inquiries, and contribute to a fast-paced, team-oriented environment. If you love connecting with people, enjoy multitasking, and want to grow with a boutique fitness

Qualifications

• 1+ year of customer-facing experience in sales, hospitality, retail, boutique fitness, or other service-focused environment.
• Consistently meet or exceed sales or performance goals.
• Love building relationships and creating memorable customer experiences.
• Are organized, proactive, and comfortable juggling multiple priorities.
• Communicate confidently and remain calm under pressure.
• Enjoy working on your feet in a fast-paced, team-oriented environment.
• Can commit to at least 15 hours per week, including mornings, evenings, weekends, and holidays.
• Are excited to immerse yourself in the New York Pilates brand by taking classes and becoming a product expert.

Responsibilities

• Be the face of New York Pilates at the studio, delivering exceptional hospitality and first impressions.
• Help students choose memberships and products, following up with prospective members.
• Drive studio growth through relationship-building and proactive client engagement.
• Stay organized, manage multiple priorities, and contribute to a smooth studio operation.
• Capture feedback, support team goals, and ensure a positive member experience.

Skills

Customer-facing experience

Sales experience

Hospitality

Communication

Organization

Team-oriented

Multitasking

Job description

New York Pilates is seeking an exceptional Studio Representative to be the face of our studio. This role blends hospitality with sales, delivering warm welcomes and guiding members through membership options. You will build relationships, drive studio growth, and ensure every student feels valued.

You’ll stay organized, handle inquiries, and contribute to a fast-paced, team-oriented environment. If you love connecting with people, enjoy multitasking, and want to grow with a boutique fitness