Studio Experience Lead - Sales & Service

Sweathouz; Northern (KY, SC); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid training

Medical/Dental/Vision

Friendly atmosphere

Room for growth

Free SweatHouz membership

Job summary

SweatHouz is seeking a Studio Manager to lead membership sales and guest experience at our Kentucky studio. You will work with the Studio Manager and team to hit studio goals and maintain SweatHouz culture.

The role emphasizes leadership, customer service excellence, and community partnerships, with non-traditional hours and room for growth within a friendly, team-oriented environment.

Qualifications

• College degree required.
• 1 year of management experience, preferably in spa/salon/fitness.
• 3–5 years of membership sales and customer service experience required.
• Strong leadership experience with coaching/mentoring success is a plus.
• Love for customer service and making people happy.
• Experience with MindBody or similar CRM/POS is a plus.
• Strong communication skills and ability to set clear expectations.

Responsibilities

• Sell memberships alongside the Studio Manager and team to hit studio goals.
• Provide high-level customer service and hospitality to SweatHouz clients.
• Mentor and coach studio staff to maintain personable, client-oriented service.
• Maintain SweatHouz culture and assist with SOPs to support growth objectives.
• Develop partnerships in the community to raise awareness.
• Oversee studio-level purchasing, receiving, and supply inventory.

Skills

Customer service

Leadership

Communication

Organization

CRM/MindBody

Sales

Brand passion

Schedule flexibility

Education

College Degree

Tools

MindBody

Job description

SweatHouz is seeking a Studio Manager to lead membership sales and guest experience at our Kentucky studio. You will work with the Studio Manager and team to hit studio goals and maintain SweatHouz culture.

The role emphasizes leadership, customer service excellence, and community partnerships, with non-traditional hours and room for growth within a friendly, team-oriented environment.