Studio Experience & Client Care Coordinator

Alteration Specialists; New York (NY); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Full benefits

Opportunities for future growth

Job summary

A leading fashion alteration company in New York is seeking a dynamic Studio Experience Coordinator to manage front desk operations and enhance customer service. This full-time in-person role involves greeting clients, managing appointments, and collaboration with the tailoring team. Ideal candidates are detail-oriented, have strong communication skills, and a passion for customer experience. Competitive pay starts at $45,000 per year with opportunities for bonuses and growth.

Qualifications

• Must have a warm, compassionate demeanor.
• Skilled communicator with experience in customer service.
• Detail-oriented and systematic in work processes.

Responsibilities

• Manage front desk operations and client check-ins.
• Ensure customer satisfaction and address client needs.
• Collaborate with Tailor Shop Manager on studio operations.

Skills

Communication

Customer Service

Organization

Empathy

Education

Bachelor's degree

Job description

A leading fashion alteration company in New York is seeking a dynamic Studio Experience Coordinator to manage front desk operations and enhance customer service. This full-time in-person role involves greeting clients, managing appointments, and collaboration with the tailoring team. Ideal candidates are detail-oriented, have strong communication skills, and a passion for customer experience. Competitive pay starts at $45,000 per year with opportunities for bonuses and growth.