Studio Coordinator: Client Experience & Scheduling Pro

OVME; Alpharetta (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

15 Days Paid Time Off

13 Paid Holidays

Medical, Dental, and Vision coverage

Short and Long Term Disability, AD&D,

Life Insurance 100% company-paid

401k Employee Contribution

401k Employer Match

Employee Assistance Program (EAP)

Employee Service Allowance

50% Employee Retail Discount

Friends and Family Discount

Team Member Referral Bonus

Wellhub Membership

Job summary

OVME in Alpharetta, GA is seeking a Studio Coordinator to join the Studio Team. You will be the first point of contact for clients, delivering exceptional service, managing front desk operations, and coordinating appointments to ensure a smooth client experience.

Ideal candidates will have strong communication, organizational skills, and the ability to multitask in a fast-paced environment; weekend availability is a plus.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Experience with Medical CRM/Zenoti is a plus.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome and greet clients with a warm, professional first impression.
• Provide outstanding customer service by handling inquiries and scheduling appointments.
• Manage the appointment booking system and optimize studio resources.
• Collect client information and maintain confidential medical history records.
• Assist clients with forms and consent documents; explain procedures clearly.
• Answer phones, respond to emails, and handle general inquiries about services and policies.
• Maintain a clean, organized front desk and reception area.
• Process client payments and verify insurance information if applicable.
• Coordinate with clinical and administrative staff for smooth workflow.
• Help implement office policies and procedures for efficient operations.
• Manage inventory of office supplies and place orders as needed.
• Stay informed about services, treatments, and promotions to inform clients.
• Handle confidential information with discretion and privacy compliance.
• Assist with marketing, such as distributing materials and gathering testimonials.
• Perform other admin tasks as assigned.

Skills

Communication

Social media

Independence

Team collaboration

Attention to detail

Organization

Customer service

Saturdays

Education

Bachelor’s degree or equivalent

Tools

Zenoti

Job description

OVME in Alpharetta, GA is seeking a Studio Coordinator to join the Studio Team. You will be the first point of contact for clients, delivering exceptional service, managing front desk operations, and coordinating appointments to ensure a smooth client experience.

Ideal candidates will have strong communication, organizational skills, and the ability to multitask in a fast-paced environment; weekend availability is a plus.