Part-Time Studio Front Desk & Client Experience Coordinator

OVME; Darien, Northern (CT, KY); Hybrid; USD 25,000 - 39,000; Part time

Job summary

OVME in Darien, CT is seeking a Studio Coordinator (Part Time) to be the first point of contact for clients and to deliver exceptional service. You will manage scheduling, client intake, and front desk operations while collaborating with clinical and administrative staff.

The role requires strong communication, organization, and multitasking abilities, with a willingness to work Saturdays on a rotating basis.

Qualifications

• Bachelor’s degree or comparable industry experience preferred.
• Medical CRM/Zenoti experience is a plus.

Responsibilities

• Create an unrivaled customer experience for all clients.
• Welcome and greet clients in a warm, professional manner.
• Provide outstanding customer service by addressing inquiries, scheduling appointments, and resolving concerns efficiently.
• Manage and coordinate appointment bookings for optimal utilization of studio resources.
• Collect client information, update medical history forms, and maintain confidentiality.
• Assist clients with forms and consent documents, ensuring understanding.
• Answer phones, respond to emails, and handle general inquiries about services and policies.
• Maintain a clean, organized front desk, waiting area, and product displays.
• Process client payments and verify insurance information when applicable.
• Coordinate with clinical and administrative staff for smooth workflow and client care.
• Collaborate with management to maintain office policies and procedures for front desk operations.
• Manage inventory of office supplies and place orders as needed.
• Stay informed about services, treatments, promotions, and client information privacy.
• Support marketing efforts, distribute materials, and collect client testimonials.
• Perform additional administrative tasks as assigned.

Skills

Communication skills

Customer service

Social media management

Independent worker

Remote collaboration

Team player

Ownership

Attention to detail

Multitasking

Scheduling

Education

Bachelor’s degree or comparable industry experience

Tools

Zenoti

Job description

OVME in Darien, CT is seeking a Studio Coordinator (Part Time) to be the first point of contact for clients and to deliver exceptional service. You will manage scheduling, client intake, and front desk operations while collaborating with clinical and administrative staff.

The role requires strong communication, organization, and multitasking abilities, with a willingness to work Saturdays on a rotating basis.