Studio Coordinator

School of Rock Bay Ridge; New York (NY); On-site; USD 23,000 - 30,000; Full time

Job summary

School of Rock Bay Ridge is seeking a Studio Coordinator to be the administrative focal point of the school. You will manage complex scheduling, greet students and parents, and support the General Manager to create an exceptional experience.

Reporting to the General Manager, you will lead tours for prospective families, handle inquiries, assist with billing and reports, and participate in special projects while upholding our code of conduct and safety policies.

Qualifications

• Two years+ working Front Desk, Reception, and/or Customer Service role.
• High detail orientation and ability to multi-task.
• Welcoming, outgoing demeanor essential.
• Good team player who collaborates well.
• Interest in music or experience working with young people a plus.

Responsibilities

• Handle complex scheduling for a busy music school.
• Assist General Manager with a wide variety of tasks as required.
• Schedule and lead tours for prospective students and parents.
• Greet and look after students.
• Handle opening and closing of the school.
• Answer phones and field inquiries; pitch the music program.
• Work on special projects, prepare reports, and other administration including billing.
• Adhere to the School of Rock Code of Conduct and safety policies.

Skills

Front desk experience

Detail oriented

Multi-tasker

Outgoing demeanor

Team player

Job description

School of Rock is the original performance-based, interactive music school founded in 1998 in Philadelphia. With over 350schools, and a strong internationally recognized brand, School of Rock is the largest after-school music educationprovider. Our mission is to help kids rock their worlds.

The Studio Coordinator is the administrative focal point for the School of Rock with outstanding customer serviceskills and the ability to juggle many tasks. Reporting to the General Manager, they assist with running the School andcreating an amazing experience for all students, parents and prospective customers.

Primary Duties:

• Handle complex scheduling for busy music school
• Assist General Manager with a wide variety of tasks as required
• Schedule and lead tours for prospective students and parents
• Greet, and look after students
• Handle opening and closing of school
• Answers phones and field inquiries; pitch the music program
• Works on special projects, prepare reports, and other administration including billing
• Adheres to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy

Skill Requirements:

• Two years + working Front Desk, Reception, and/or Customer Service role
• High detail orientation, multi-tasker
• Welcoming, outgoing demeanor essential
• Good team player who collaborates well
• Interest in music and related arts or experience working with young people a plus

It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants foret employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, geneticinformation, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state andlocal laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment inevery location in which the company has facilities. This policy applies to all terms and conditions of employment,including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensation, and training.

School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender,sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with theability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.