Federal Work Study OR Student Worker: Counseling- Office Assistant

Texas A&M University; Commerce (TX); On-site; USD 8,200 - 12,000; Part time

Job summary

Texas A&M University-Commerce is seeking a Student Worker in the Department of Counseling to provide timely responses by phone, email, or in person about enrollment steps. The role supports the Counseling Department’s operations while ensuring data integrity and FERPA compliance.

The position is part-time, up to 19 hours per week during classes, with potential full-time hours during breaks or summer. Pay is bi-weekly and starts at a minimum of $7.25 per hour.

Qualifications

• Must be an active student at Texas A&M University-Commerce.
• Effective verbal and written communication skills required.
• Strong computer skills and ability to use Microsoft Word/Excel; familiarity with OneDrive/Google Drive.

Responsibilities

• Answer phones, fax, file, run campus errands, and copy documents.
• Greet office guests and direct them to appropriate staff.
• Greet students and guests, swipe them in before entry to residence halls as needed.
• Maintain documents and spreadsheets; provide quality customer service.
• Collaborate with supervisor and coordinate file/office supplies administration.
• Contribute to department operations and perform other duties as assigned.

Skills

Verbal communication

Written communication

Office equipment operation

Education

Active Texas A&M University-Commerce student

Tools

Microsoft Word

Microsoft Excel

OneDrive

Google Drive

Job description

Job TitleFederal Work Study OR Student Worker: Counseling- Office Assistant Agency East Texas A&M University Department Counseling Proposed Minimum SalaryCommensurate Job LocationCommerce, Texas Job TypeStudent Worker Job Description East Texas A&M- Commerce Department of Counseling Title: Pay Bi-Weekly/Hourly

Important: Total number of hours to be worked per week cannot exceed 19 hours while taking classes (if employed by multiple departments, the total combined must not exceed 19 hours).

Student workers may work full-time during interim periods (between semesters) and during the summer.

Position is paid bi-weekly and must earn no less than $7.25 per hour.

Provide: Resume Work Study Permit

SUMMARY: The Student Worker for The Department of Counseling will provide timely and professional responses received by phone, email, or in-person from students, their families, the community, and other constituents who inquire about the steps to enrollment. The Department of Counseling Student Worker delivers excellent customer service and maintains familiarity with Texas A&M University System, and procedures while ensuring integrity and effective utilization of data for student information and determining access rights to such information, understanding University, and external (e.g., FERPA) policies.

DUTIES & RESPONSIBILITIES: Identify between three and eight primary duties and responsibilities for the position. List the primary duties and responsibilities in order of importance. Begin each statement with an action verb. Examples of duties and responsibilities listed below:

• Assist with answering telephones, faxing, filing correspondence, running errands on campus, stuffing envelopes and making copies.
• Greet office guests, answer questions and direct to the proper individual(s).
• Greet students and their guests and swipe them in before allowing entry into a residence hall.
• Maintain documents and spreadsheets.
• Provide quality customer service.
• Collaborate and communicate with supervisor.
• Coordinate the maintenance of files, records, office supplies, and equipment.
• On occasion, may be responsible for communications either in writing or in person during meetings.
• Contribute to the overall success of the Counseling Department by performing all other duties and responsibilities as assigned.

MINIMUM REQUIREMENTS:

• - Must have work-study permit, issued by Financial Aid, for current semester.

Experience / Knowledge / Skills: The ability to operate and troubleshoot electronic office equipment, computers, and peripherals is required. Effective verbal and written communication skills are required.

Education: Must be active student for Texas A&M University - Commerce. Student can be an undergrad or graduate level.

Knowledge / Skills: Punctual. Good computer skills (for example Microsoft Word or Excel) and use of programs like OneDrive, GoogleDrive, etc. Ability to actively use social media platforms to showcase the Department of Counseling.

Ability to: Ability to multitask and work cooperatively with others. Ability to handle confidential matters and to be professional. Ability to work well with groups of people. Multitask and work cooperatively with others. Work with sensitive information and maintain confidentiality. Organize and set priorities, maintain records, interpret and prepare reports and compose memoranda and letters.

Physical Requirements: Ability to sit for extended periods during scheduled shifts. All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Welcome to East Texas A&M University, where We Transform Lives. That transformation can begin right here with student employment. Whether you are an undergraduate student worker, a work-study student, or a graduate assistant, on-campus employment offers the opportunity to gain valuable experience, build professional skills, and earn income while pursuing your education. As a proud Lion, your success is our mission. Student worker positions are part-time roles available throughout the university in a variety of departments and offices. These roles help students gain hands-on experience in a professional setting.

May work up to 19 hours per week while classes are in session. May work full-time during breaks and summer if enrolled for the upcoming fall. Must not work during scheduled class times. Open to all actively enrolled students regardless of financial aid status. Students do not need to be enrolled during summer if they plan to return in the fall. Work-study positions are need-based jobs funded through federal or state financial aid programs and allow students to earn money to help pay for educational expenses.

Positions are limited to the amount awarded and must follow program guidelines. Graduate assistantships offer opportunities to teach, conduct research, or assist in academic departments while continuing your graduate education. To qualify, students must: Be fully admitted to a graduate program (not provisional or non-degree) Be in good standing with a minimum 3.0 GPA Be enrolled in courses each term of the assistantship Meet specific credit hour and subject requirements for teaching or lab roles Non-native English speakers must demonstrate language proficiency Research assistants must complete Responsible Conduct in Research training Work up to 20 hours per week, depending on the appointment May have teaching or research assignments, or provide administrative support.