Student Worker: Infrastructure Services TEC-E

Butler County Community College; El Dorado (KS); On-site; USD 10,000 - 15,000; Part time

Job summary

Butler County Community College is seeking a Part Time Student Worker in Infrastructure Services TEC-E. You will assist the Infrastructure Services team with implementation, maintenance and support across network, security, servers, identity management, and communications.

The position involves handling Service Desk tickets, working on projects, and learning software such as VMware, Aruba, Cisco, and Microsoft.

Qualifications

• Willingness to learn new technologies.
• Aptitude to learn Butler approved software.
• Understand Microsoft domain networked environment.
• Excellent troubleshooting skills and ability to multi-task.
• Ability to support by phone, in person, and remote assistance tools.
• Good oral and written communication skills.
• Excellent analytical, organizational, planning skills to enhance all facets of services through efficient processes.
• Ability to follow complex instructions either written or orally.
• Aptitude to understand complex systems.
• Ability to identify, isolate and communicate problems from/to all levels of users, technical staff and management.
• Self-starter.

Responsibilities

• Assist Infrastructure Services team in implementation, maintenance and support of network, cyber security, server administration, identity management, physical security, voice and unified communications.
• Enter, respond to and resolve Service Desk tickets and perform assigned projects.
• Learn and work with hardware and software such as VMware, Aruba, Cisco, and Microsoft.

Skills

Willingness to learn

Learn Butler software

MS domain network

Troubleshooting

Remote support

Communication

Analytical skills

Follow instructions

Complex systems

Problem identification

Self-starter

Education

Enrolled at Butler Community College

Tools

VMware

Aruba

Cisco

Microsoft

Job description

For Assistance with
the application process: [e-mail]
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Student Worker: Infrastructure Services TEC-E

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

Position Title Student Worker: Infrastructure Services TEC-E

Job Duties

The Infrastructure Services TEC -E will assist the Infrastructure Services team in implementation, maintenance, and support of Butler’s Network, Cyber Security, Server Administration, Identity Management, Physical Security, Voice and Unified Communications. The Infrastructure Services TEC -E is responsible for entering, responding to and resolving Service Desk tickets and performing assigned projects by Infrastructure Services team. This position will have the opportunity to learn and work with industry standard hardware and software applications such as VMware, Aruba, Cisco, and Microsoft.

Campus Locations

Multiple Sites

Nature of Position

Nature of Position Part Time; # hours per week

If Part Time, list Working Hours

Salary $9.33 p/hr.

Open Date

Open Date 09/10/2026

Close Date

Open Until Filled Yes

Qualifications

The applicant may be requested to authorize the College to procure a consumer report(s) for employment purposes.

We regret that the College is unable to sponsor employment Visas or consider individuals on time-limited Visa status.

Required knowledge and skills

• A. Willingness to learn new technologies.
• B. Aptitude to learn Butler approved software.
• C. Possess the ability to understand Microsoft domain networked environment.
• D. Excellent troubleshooting skills and ability to multi-task.
• E. Ability to support by phone, in person, and remote assistance tools.
• F. Good oral and written communication skills.
• G. Excellent analytical, organizational, planning skills to enhance all facets of services through efficient processes.
• H. Ability to follow complex instructions either written or orally.
• I. Aptitude to understand complex systems.
• J. Ability to identify, isolate and communicate problems from/to all levels of users, technical staff and management.
• K. Self-starter.

Required experience

• A. Basic understanding of computer hardware and software.
• B. Strong customer support skills

Required educational background

Must be enrolled in at least one credit hour at Butler Community College.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you enrolled in at least one credit hour at Butler Community College?
  • Yes
  • No
  • No, but I will be enrolled next semester.