Student Worker, Information Center Support

ArcBest; Fort Smith (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

ArcBest in Fort Smith, AR is seeking a Student Worker for the Information Center to assist the Information Center team with daily tasks, equipment setup, and basic troubleshooting. This role provides hands-on exposure to campus IT operations and procedural documentation.

You are currently pursuing a college degree, with no prior experience required. Proficiency in Microsoft Office is preferred, and work hours are under 30 per week, typically 8:00 am to 5:00 pm on-site.

Qualifications

• Pursuing a college degree.
• No prior experience required.
• Proficiency in Microsoft Office Suite preferred.

Responsibilities

• Schedule upgrades to Microsoft operating systems.
• Troubleshoot failed and missing Microsoft operating system updates and security patches.
• Investigate failed 3rd party security patches and updates.
• Document and share troubleshooting methods and solutions.
• Assist in delivery and setup of computer hardware at multiple Fort Smith, AR campus locations.
• Assist with minor computer support tasks.
• Assist in the process of salvaging computer equipment including documenting salvage items and placement in a shipping container.
• Assist in the process of receiving new and used equipment, including documenting items and transporting them to storage.
• Other duties and projects, as assigned.

Skills

Active Learning

Flexibility and Adaptability

Initiative

Interpersonal Relationships

Managing Multiple Priorities

Problem Solving

Education

Currently pursuing a college degree

Tools

Microsoft Office Suite

Job description

Job Description

The Student Worker, Information Center is responsible for providing assistance to the Information Center team.

Responsibilities

• Schedule upgrades to Microsoft operating systems.
• Troubleshoot failed and missing Microsoft operating system updates and security patches.
• Investigate failed 3rd party security patches and updates.
• Document and share troubleshooting methods and solutions.
• Assist in delivery and setup of computer hardware at multiple Fort Smith, AR campus locations.
• Assist with minor computer support tasks.
• Assist in the process of salvaging computer equipment including documenting salvage items and placement in a shipping container.
• Assist in the process of receiving new and used equipment, including documenting items and transporting them to storage.
• Other duties and projects, as assigned.

Requirements

Education

• Currently pursuing a college degree.

Experience

• No prior experience necessary

Computer Skills

• Proficient in Microsoft Office Suite, preferred

Competencies

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving

Other Details

Work Hours

• This is a part-time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements

• Minimal (0%-25%)

Compensation

• This is an hourly position paid biweekly.

About Us

ArcBest (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need - from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.