Student Worker, Customer Service and Administrativ

ArcBest; Fort Smith (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

ABF Freight, an ArcBest company, is seeking a part-time Student Worker for Customer Service and Administrative Operations. The role offers schedule flexibility around classes and involves coordinating with service center staff and customers.

The ideal candidate is a student with strong Microsoft Office skills, excellent communication abilities, and proven organizational skills to handle multiple priorities in a fast-paced environment.

Qualifications

• Must be a student actively working toward a degree.
• Proficient in Microsoft Office programs.
• Excellent customer experience and organizational skills; strong verbal and written communication.

Responsibilities

• Maintain communication between service center personnel and internal/external customers.
• Perform and prioritize various administrative tasks with little or short notice.
• Multi-task and pay careful attention to accuracy and details of the work.
• Audit invoices and review documents.
• Maintain a positive attitude in a fast paced, highly intense work environment.
• Work in a team setting to accomplish the department goals.
• Other duties and projects, as assigned.

Skills

Customer service

Oral and written communication

Attention to detail

Multi-tasking

Education

Student pursuing degree

Tools

Microsoft Office

Job description

Job Description

The Student Worker, Customer Service and Administrative Operations is responsible for a variety of office procedures which varies by the department in which the student worker is employed. This position offers some flexibility when working around the student's class schedule.

Responsibilities

• Maintain communication between service center personnel and internal/external customers.
• Perform and prioritize various administrative tasks with little or short notice.
• Multi-task and pay careful attention to accuracy and details of the work.
• Audit invoices and review documents.
• Maintain a positive attitude in a fast paced, highly intense work environment.
• Work in a team setting to accomplish the department goals.
• Other duties and projects, as assigned.

Requirements

Education:

• Must be a student, actively working towards a degree.

Computer Skills:

• Must be proficient in Microsoft Office programs.

Additional Requirements:

• Must have excellent customer experience and organizational skills.
• Must have excellent verbal and written communications skills.

Competencies:

• Active Learning
• Flexibility and Adaptability
• Initiative
• Interpersonal Relationships
• Managing Multiple Priorities
• Problem Solving

Other Details

Work Hours:

• This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is a hourly position paid weekly.

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.