Part-Time Campus IT Support Assistant

ArcBest; Fort Smith (AR); On-site; USD 17,000 - 22,000; Part time

Job summary

ArcBest in Fort Smith, AR is seeking a Student Worker for the Information Center to assist the Information Center team with daily tasks, equipment setup, and basic troubleshooting. This role provides hands-on exposure to campus IT operations and procedural documentation.

You are currently pursuing a college degree, with no prior experience required. Proficiency in Microsoft Office is preferred, and work hours are under 30 per week, typically 8:00 am to 5:00 pm on-site.

Qualifications

• Pursuing a college degree.
• No prior experience required.
• Proficiency in Microsoft Office Suite preferred.

Responsibilities

• Schedule upgrades to Microsoft operating systems.
• Troubleshoot failed and missing Microsoft operating system updates and security patches.
• Investigate failed 3rd party security patches and updates.
• Document and share troubleshooting methods and solutions.
• Assist in delivery and setup of computer hardware at multiple Fort Smith, AR campus locations.
• Assist with minor computer support tasks.
• Assist in the process of salvaging computer equipment including documenting salvage items and placement in a shipping container.
• Assist in the process of receiving new and used equipment, including documenting items and transporting them to storage.
• Other duties and projects, as assigned.

Skills

Active Learning

Flexibility and Adaptability

Initiative

Interpersonal Relationships

Managing Multiple Priorities

Problem Solving

Education

Currently pursuing a college degree

Tools

Microsoft Office Suite

Job description

ArcBest in Fort Smith, AR is seeking a Student Worker for the Information Center to assist the Information Center team with daily tasks, equipment setup, and basic troubleshooting. This role provides hands-on exposure to campus IT operations and procedural documentation.

You are currently pursuing a college degree, with no prior experience required. Proficiency in Microsoft Office is preferred, and work hours are under 30 per week, typically 8:00 am to 5:00 pm on-site.