Student Worker - Information Booth

Victoria College; Victoria (TX); On-site; USD 17,000 - 21,000; Part time

Job summary

Victoria College seeks a part-time student worker to support the Information Booth in the Fall 2026 semester. The role enhances daily front-line customer service, welcomes students and visitors, and helps locate campus offices and resources within the new Student Success Center.

The Information Booth Worker provides friendly, accurate, and professional assistance, answers general questions, and serves as a welcoming campus presence in a high-traffic environment.

Qualifications

• Enrollment in a minimum of 6 credit hours during Fall and Spring semesters and 3 credit hours during Summer.
• English proficiency.
• Strong customer service and interpersonal skills.
• Demonstrated written and verbal communication skills.
• Ability to remain calm, professional, and courteous in a high-traffic environment.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional in appearance and conduct.

Responsibilities

• Greets students, employees, and visitors in a friendly and professional manner.
• Provides directions to classrooms, offices, and campus facilities.
• Answers general questions about Victoria College services, departments, and campus locations.
• Refers individuals to the appropriate office or staff member when specialized assistance is needed.
• Assists students with basic navigation of campus resources (e.g., Welcome Center, Admissions, Advising, Financial Aid).
• Maintains a clean, organized, and welcoming information booth area.
• Restocks brochures, maps, and informational materials as needed.
• Reports facility or safety concerns observed in the building to the appropriate department.

Skills

Customer service

Communication

Interpersonal skills

Professionalism

Education

Enrollment in 6+ credit hours Fall/Spring; 3 credit hours Summer

Job description

The Admissions & Recruitment Department is recruiting for one part-time student worker to work in the Information Booth for the Fall 2026 semester. This position supports daily front-line customer service operations in Victoria College’s new Student Success Center. Also serves as a welcoming presence for students, employees, and visitors by providing directions, answering general questions about campus services, and assisting individuals in locating offices, classrooms, and resources. The Information Booth Student Worker helps create a positive first impression of Victoria College by delivering friendly, accurate, and professional assistance.

Customer Service & Campus Support

• Greets students, employees, and visitors in a friendly and professional manner.
• Provides directions to classrooms, offices, and campus facilities.
• Answers general questions about Victoria College services, departments, and campus locations.
• Refers individuals to the appropriate office or staff member when specialized assistance is needed.
• Assists students with basic navigation of campus resources (e.g., Welcome Center, Admissions, Advising, Financial Aid).

Information Booth Operations

• Maintains a clean, organized, and welcoming information booth area.
• Restocks brochures, maps, and informational materials as needed.
• Reports facility or safety concerns observed in the building to the appropriate department.
• Assists with tracking common questions or issues to help improve campus communication.

Professional Conduct & Collaboration

• Maintains effective working relationships with students, VC employees, and visitors.
• Demonstrates strong customer service skills and a helpful, solution-oriented attitude.
• Adheres to college policies, procedures, and confidentiality expectations.
• Performs other duties as assigned by the supervising department.

• Enrollment in a minimum of 6 credit hours during Fall and Spring semesters and 3 credit hours during Summer.
• English proficiency.
• Strong customer service and interpersonal skills.
• Demonstrated written and verbal communication skills.
• Ability to remain calm, professional, and courteous in a high-traffic environment.
• Ability to work independently and as part of a team.
• Dependable, punctual, and professional in appearance and conduct.

• Ability to stand or sit at the information booth for extended periods.
• Ability to walk short distances to provide directions or assistance when appropriate.
• Ability to lift and carry light materials (up to approximately 15 lbs.), such as brochures or signage.