Student Worker - Financial Aid

Victoria College; Victoria (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Victoria College’s Financial Aid Department is hiring a part-time Student Worker for Fall 2026 to support staff in delivering student-centered services and responding to student inquiries with a focus on exceptional customer service. Responsibilities include answering phones, greeting students, monitoring email, guiding students to resources, and handling routine questions using approved information.

FERPA guidelines must be followed, and other duties may be assigned by the Financial Aid

Qualifications

• Enrollment in a minimum of 6 credit hours in Fall and Spring semesters and 3 credit hours in summer.
• English proficiency.
• Demonstrated written and oral communication skills.
• Friendly and professional attitude with good interpersonal skills.
• Strong organizational skills and ability to meet timelines.
• Team player who is dependable, punctual, organized and detail-oriented.

Responsibilities

• Assist with office duties: answering phones, greeting students, monitoring email, scanning, copying, filing and organizing non-confidential materials.
• Direct students to appropriate resources or staff members.
• Answer general questions using approved, publicly available financial aid information.
• Follow all FERPA guidelines.
• Perform other duties as assigned by Financial Aid Counselor and staff.

Skills

English proficiency

Written and oral communication

Friendly attitude

Organizational skills

Team player

Punctual

Detail-oriented

Education

Enrollment in credit hours

Job description

The Financial Aid Department is recruiting for one part time Student Worker for the Fall 2026 semester. This position works to logistically support the staff in the Financial Aid Department in the delivery of student-centered support services. This position assists in responding to student inquiries while fostering an environment of exceptional customer service.

1. Assist with performing office duties such as answering phones, greeting students, monitoring email, scanning, copying, filing and organizing non-confidential office materials
2. Directing students to appropriate resources or staff members
3. Answering general questions using approved, publicly available financial aid information
4. Follow all FERPA guidelines
5. Perform all other duties as assigned by the Financial Aid Counselor and staff

• Enrollment in a minimum of 6 credit hours in the Fall and Spring semesters and 3 credit hours in the summer
• English proficiency
• Demonstrated proficiency in written and oral communication skills
• Friendly and professional attitude and good interpersonal skills
• Strong organizational skills and ability to establish and meet timelines
• Ability to function as a team player who is dependable, punctual, organized, and detail-oriented

While performing the duties of this job, the employee is regularly required to use hands and fingers to handle controls, keypads, etc. Will be required to sit and reach with hands and arms as well as, sit, stand, and walk. The employee must frequently lift and/or move up to 50 pounds while loading event supplies, booth equipment, office supplies, and paper. Specific vision abilities required include close vision, some color vision, and the ability to adjust focus from documents to computer screen. Hearing light to moderate sound is required for this job. The noise level in the work environment is usually moderate.