Student Worker, Customer Service and Administrativ

ABF Freight; Fort Smith (AR); On-site; USD 550 - 730; Part time

Job summary

ABF Freight in Fort Smith, AR is seeking a Student Worker to support Customer Service and Administrative Operations, with flexible hours around class schedules. You will help coordinate between service center staff and customers and perform a variety of office tasks.

The role emphasizes accuracy, teamwork, and the ability to handle multiple priorities in a fast-paced setting, while you develop professional communication and organizational skills for a career in logistics.

Qualifications

• Must be a student actively pursuing a degree.
• Proficiency in Microsoft Office programs required.
• Excellent customer experience and organizational skills.

Responsibilities

• Maintain communication between service center personnel and customers.
• Perform and prioritize administrative tasks with little or short notice.
• Multi-task with high accuracy and attention to detail.
• Audit invoices and review documents.
• Maintain a positive attitude in a fast-paced environment.
• Work in a team to achieve department goals.
• Assist with other duties and projects as assigned.

Skills

Customer service

Organizational skills

Verbal communication

Written communication

Attention to detail

Multitasking

Education

Currently pursuing degree

Tools

Microsoft Office

Job description

Job Description

The Student Worker, Customer Service and Administrative Operations is responsible for a variety of office procedures which varies by the department in which the student worker is employed. This position offers some flexibility when working around the student's class schedule.

Responsibilities

• Maintain communication between service center personnel and internal/external customers.




• Perform and prioritize various administrative tasks with little or short notice.




• Multi-task and pay careful attention to accuracy and details of the work.




• Audit invoices and review documents.




• Maintain a positive attitude in a fast paced, highly intense work environment.




• Work in a team setting to accomplish the department goals.




• Other duties and projects, as assigned.

Requirements

Education:

• Must be a student, actively working towards a degree.

Computer Skills

• Must be proficient in Microsoft Office programs.

Additional Requirements

• Must have excellent customer experience and organizational skills.




• Must have excellent verbal and written communications skills.

Competencies

• Active Learning


• Flexibility and Adaptability


• Initiative


• Interpersonal Relationships


• Managing Multiple Priorities


• Problem Solving

Other Details

Work Hours

• This is a part time position that will average fewer than 30 hours per week. Work hours generally fall between 8:00 am - 5:00 pm with occasional irregular hours depending on workload.

Travel Requirements

• Minimal (0%-25%)

Compensation

• This is a hourly position paid weekly.

About Us

ABF Freight, an ArcBest company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 220 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.

An Equal Opportunity Employer including Vet/Disability