Clerk, Full-Time

ArcBest; Birmingham (AL); On-site; USD 68,000 - 96,000; Full time

Benefits offered by this job

Health benefits

Union pension

Paid time off

Job summary

ABF Freight, an ArcBest company, is seeking a clerical/administrative assistant to support a fast-paced service center. You will handle customer interactions, billing tasks, and coordination to ensure timely freight pickups and deliveries and high customer satisfaction.

Applicants should have strong verbal and written communication, be highly organized, and willing to work evenings or as needed. This hourly role pays weekly and offers union benefits and health coverage.

Qualifications

• Experience in the transportation industry preferred.
• Experience in billing, collections, tracing, ten-key and OS&D.
• Good typing/data entry and clerical skills preferred.
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook) preferred.

Responsibilities

• Regular communication with customers and ABF Freight management to ensure timely pickup and delivery and complete customer satisfaction.

Skills

Customer service

Communication

Organization

Tools

MS Office

Job description

Job Description

The position assists with various clerical, administrative and customer service tasks, in addition to other duties, in the fast-paced, daily operation of a service center.

Responsibilities

• The position involves regular communication with customers and ABF Freight management to ensure timely pickup and delivery of freight and complete customer satisfaction.

Requirements

Experience:

• Experience in the transportation industry is preferred.
• Experience in billing, collections, tracing, ten-key and OS&D.

Computer Skills:

• Good typing/data entry and clerical skill, preferred
• Proficiency in Microsoft Office Applications (Word, Excel and Outlook), preferred

Additional Requirements:

• Good verbal and written communication skills, required
• Must be able to follow instructions and procedures, required
• Must be organized and able to multi-task and prioritize workload, required
• Must manage time efficiently and work with a sense of urgency to meet deadlines, required
• Must be willing to work evenings and on an as-needed basis, required

Benefits

• Make more money! Wages are Teamster Union Scale which are greater than most other carriers! Hourly employees also receive overtime pay after 8 hours/day.
• All Union Employees receive health and welfare benefits with no employee paid premiums.
• Each employee receives 7 days of sick leave each January 1st. With the amount of personal days, sick leave, and paid holidays, an employee may qualify for up to 3 weeks of paid days off without using vacation.
• Life insurance is provided through the multi-employer sponsored health and welfare fund.
• Employees are given the opportunity to contribute to the Teamsters National 401(k).
• ABF Freight employees are covered by a pension plan at no expense to the employee.

Other Details

Work Hours:

• Schedule may vary depending on Service Center location.

Travel Requirements:

• Minimal (0%-25%)

Compensation:

• This is a hourly position paid weekly.

About Us

ABF Freight®, an ArcBest® company, is one of the nation's largest, most trusted less-than-truckload carriers. With over a century of experience, 240 service centers spanning North America, and an unwavering commitment to quality, safety and customer service, ABF offers best-in-class LTL transportation for companies of all sizes and industries. We're driven for excellence.