Student Worker

Mercer University; Macon (GA); On-site; USD 13,638 - 19,424; Part time

Job summary

Mercer University is seeking a Student Worker to assist with various administrative duties. The role requires availability to work 20 hours per week during office hours, demonstrating strong communication and multitasking skills.

The position provides a pay rate of $12.00 per hour. Responsibilities include answering inquiries from students and faculty and assisting with administrative tasks as assigned. Candidates must be Federal Work-Study eligible and have a professional demeanor while handling sensitive information.

Qualifications

• Must be Federal Work-Study eligible.
• Ability to handle and maintain confidential student records.
• Previous experience in a customer service or administrative role is a plus.

Responsibilities

• Answer phone calls, texts, and emails promptly and professionally.
• Assist students, parents, faculty, and staff with questions and concerns.
• Perform other duties as assigned by the Bursar Office Coordinator.

Skills

Strong communication skills

Interpersonal skills

Multitasking

Basic office software skills

Job description

Job Title: Student Worker

Pay Rate: $12.00 per hour

Duties and Responsibilities

• Answer phone calls, texts, and emails promptly and professionally.
• Assist students, parents, faculty, and staff with questions and concerns.
• Perform other duties as assigned by the Bursar Office Coordinator and other management staff.

Requirements

• Availability to work 20 hours per week during office hours (8:30 AM to 5:00 PM, Monday to Friday).
• Must be Federal Work‑Study eligible.
• Ability to work in a fast‑paced environment and multitask effectively.
• Maintain professionalism at all times, especially when dealing with sensitive financial information.
• Ability to handle and maintain confidential student records.
• Strong communication and interpersonal skills.
• Intermediate skill level in basic office software (e.g., Microsoft Office Suite).
• Previous experience in a customer service or administrative role is a plus.

Schedule

Scheduled Hours: 20 hours per week.

Start Date: 01/16/2026

End Date: 05/02/2026

Legal & Compliance

In adherence to the Immigration Control Act of 1986, all student employees must complete an Employment Eligibility Verification Form (I-9) and present documentation verifying citizenship or permanent residency. The required documents include a valid U.S. Passport, certificate of U.S. citizenship, alien registration card with photograph, or two of the following documents: a state driver's license, validated student ID card, original Social Security card, birth certificate.