Student Tech Support for Accessibility & Labs

University-of-Central-Oklahom; Edmond (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

University of Central Oklahoma is seeking a student employee to support the Disability Support Services (DSS) in assisting students with accommodations and technology needs. The role involves helping staff proctor and administer tests, resolving software/hardware issues, and maintaining accessible labs and equipment.

Ideal candidates will have a computer-related major, basic troubleshooting ability, and strong communication skills to assist students and staff effectively within the campus DSS

Qualifications

• Computer-related major preferred (MIS, CS, etc.).
• Prior lab or technical job experience.
• Knowledge of computer hardware and software.
• Ability to troubleshoot technology-related problems.
• Willing to learn new things.

Responsibilities

• Assist with administering and proctoring testing in the DSS Testing Center.
• Assist students with questions pertaining to software and assistive technology on lab computers.
• Monitor and maintain the DSS lab at NUC 305.
• Assist in software/hardware maintenance of accessible workstations across campus.
• Provide tier 1 level support for all office computers and technology in DSS office space.
• Migrate users' files from their old computer to a new computer.
• Assist with the creation and execution of training sessions.
• Assist in providing accessible textbooks for students with disabilities.
• Assist with the maintenance of DSS hardware inventory.
• Answer general questions of students/visitors to DSS inquiring about accommodations.

Skills

Troubleshooting

Intercultural communication

Written communication

Punctuality

Dependability

Education

Computer-related major (MIS, CS, etc.)

Tools

Windows OS

Microsoft Office

Job description

University of Central Oklahoma is seeking a student employee to support the Disability Support Services (DSS) in assisting students with accommodations and technology needs. The role involves helping staff proctor and administer tests, resolving software/hardware issues, and maintaining accessible labs and equipment.

Ideal candidates will have a computer-related major, basic troubleshooting ability, and strong communication skills to assist students and staff effectively within the campus DSS