Regular Student Technical - Disability Support Services

University-of-Central-Oklahom; Edmond (OK); On-site; USD 17,000 - 22,000; Part time

Job summary

University of Central Oklahoma is seeking a student employee to support the Disability Support Services (DSS) in assisting students with accommodations and technology needs. The role involves helping staff proctor and administer tests, resolving software/hardware issues, and maintaining accessible labs and equipment.

Ideal candidates will have a computer-related major, basic troubleshooting ability, and strong communication skills to assist students and staff effectively within the campus DSS

Qualifications

• Computer-related major preferred (MIS, CS, etc.).
• Prior lab or technical job experience.
• Knowledge of computer hardware and software.
• Ability to troubleshoot technology-related problems.
• Willing to learn new things.

Responsibilities

• Assist with administering and proctoring testing in the DSS Testing Center.
• Assist students with questions pertaining to software and assistive technology on lab computers.
• Monitor and maintain the DSS lab at NUC 305.
• Assist in software/hardware maintenance of accessible workstations across campus.
• Provide tier 1 level support for all office computers and technology in DSS office space.
• Migrate users' files from their old computer to a new computer.
• Assist with the creation and execution of training sessions.
• Assist in providing accessible textbooks for students with disabilities.
• Assist with the maintenance of DSS hardware inventory.
• Answer general questions of students/visitors to DSS inquiring about accommodations.

Skills

Troubleshooting

Intercultural communication

Written communication

Punctuality

Dependability

Education

Computer-related major (MIS, CS, etc.)

Tools

Windows OS

Microsoft Office

Job description

Position OverviewThis is a regular student technical position in which the student will assist staff or faculty with supporting students with disabilities and their accommodations.Hours per WeekUp to 25 hours per week, maximum, during fall and spring semesters.Monday-Friday, 8am-5pm, flexibility offered for class schedule.College/Department OverviewDisability Support Services (DSS) determines appropriate housing and academic accommodations and coordinates auxiliary aids for students with disabilities in addition to serving as a resource to the University community.Department Specific Job FunctionsAssist with administering and proctoring alternative testing in the DSS Testing Center.Assist students with questions pertaining to software and assistive technology on lab computers.Monitor and maintain the DSS lab at NUC 305.Assist in software/hardware maintenance of accessible workstations across campus.Provide tier 1 level support for all office computers and technology in DSS office space – this includes installing software, troubleshooting hardware and software issues, and assisting users with various technical issues.Migrate users' files from their old computer to a new computer.Assist with the creation and execution of training sessions.Assist in providing accessible textbooks for students with disabilities. Assist with the maintenance of DSS hardware inventory.Answer general questions of students/visitors to DSS inquiring about accommodations.Enrollment RequirementsFall/Spring Semesters: All student employees must be enrolled at least half-time to be eligible to work any UCO student position. Half-time enrollment for fall/spring semesters is considered 5 hours for graduates and 6 hours for undergraduates. F1/J1 Visa students must be enrolled full-time to be eligible to work as a student employee. Full-time enrollment is 9 credit hours for graduates and 12 credit hours for undergraduates.Summer Semester: To work in a regular student position during the summer semester, students must be enrolled in at least 3 summer credit hours or be enrolled in the upcoming fall semester in the minimum credit hours required for their classification and employment type. Students enrolled in fewer than 3 summer credit hours will be subject to FICA taxes during the summer term, which apply to both the student and the department. For Federal Work Study Program (FWSP) positions, students must be enrolled in at least 6 credit hours (undergraduate) or 5 credit hours (graduate).Note: New incoming students are not eligible for student employment until the semester in which they begin classes.Enrollment Exception: If the number of credit hours needed to graduate is less than the minimum number of hours required for student employment, the student must obtain a letter from their Academic Advisor (stating the number of hours needed to graduate and anticipated graduation date) and submit it to Human Resources. This pertains to both regular and Federal Work Study Program positions. Contact [e-mail] for more information.Qualifications/Experience PreferredComputer-related major (MIS, CS, etc.).Prior lab or technical job experience.Knowledge of computer hardware and software.Ability to troubleshoot technology related problems.Willing to learn new things.Knowledge/Skills/AbilitiesHave sensitivity of intercultural communication.Excellent written and oral communication skills.Good interpersonal skills.Detail oriented.Dependable.Punctual.Physical DemandsReasonable accommodation, in accordance with ADA requirements, may be made upon request to enable individuals with disabilities to perform essential functions.Special Instructions for ApplicantsUpon applying please be prepared to upload a cover letter, resume, your current fall class schedule, and your upcoming spring class schedule, if already enrolled.