Student Tech & Learning Center Assistant

The University of Kansas; Lawrence (KS); On-site; USD 14,000 - 19,000; Part time

Job summary

The University of Kansas Open Language Resource Center seeks a Technology Assistant to provide front-line customer service, basic tech support, and resource management in a bustling learning environment. You will help students and faculty access instructional spaces, multimedia tools, and digital resources.

This hourly, on-site role supports the center's daily operations, including catalog maintenance, circulation tasks, and multimedia content editing.

Qualifications

• Ability to communicate effectively, as indicated in application materials.
• Experience with multimedia software (Photoshop, iMovie, Dreamweaver, Audacity), as indicated in application materials.
• Experience with library software for accessioning items, checking items in and out, as indicated in application materials.
• Has been awarded Federal Work-Study funding, as indicated in application materials.

Responsibilities

• Provide front-line customer service to patrons by answering phones, responding to emails, and addressing general inquiries.
• Perform office and clerical tasks to support day-to-day operations.
• Enter and maintain resource records within the online catalog, ensuring accuracy and organization of materials.
• Process reserve requests and manage circulation of materials by checking resources in and out through the circulation system.
• Assist students, faculty, and patrons with use of instructional spaces, including computer labs and active learning classrooms.
• Provide basic technical support and troubleshooting for computers, instructional technology, and classroom equipment.
• Support multimedia projects through editing of digital audio and video content.
• Assist in development and maintenance of interactive web-based content and other digital learning resources.
• Maintain organized, welcoming, and technology-rich learning environment for all center users.
• Perform additional administrative, technical, and customer service duties as assigned.

Skills

Customer service

Communication

Technical support

Tools

Photoshop

iMovie

Dreamweaver

Audacity

Library software

Job description

The University of Kansas Open Language Resource Center seeks a Technology Assistant to provide front-line customer service, basic tech support, and resource management in a bustling learning environment. You will help students and faculty access instructional spaces, multimedia tools, and digital resources.

This hourly, on-site role supports the center's daily operations, including catalog maintenance, circulation tasks, and multimedia content editing.