Student Support Supervisor

Los Rios Community College District; California; On-site; USD 70,000 - 100,000; Full time

Job summary

Los Rios Community College District seeks a seasoned supervisor to plan, organize, and direct operations of assigned programs and services, advancing student success and program effectiveness.

Under an administrator's direction, the role includes coordinating support services, supervising staff, maintaining records, managing budgets, and collaborating with district colleagues and community partners to expand opportunities for students.

Qualifications

• Three years of increasingly responsible experience with one year in a lead or supervisory capacity.
• Experience in student services, academic support services, or public agency programs.
• Education from an accredited institution as described above.

Responsibilities

• Plan, organize and direct operations of assigned programs/services.
• Coordinate support services and maintain accurate records and budgets.
• Train, supervise and evaluate staff; participate in hiring processes.
• Engage with colleges, district staff and community partners to enhance student opportunities.

Skills

Leadership

Supervisory experience

Program development

Education

Bachelor's degree

Associate's degree + 2 years experience

Job description

Position Summary

Under the direction of the assigned administrator and in cooperation with program coordinators, plan, organize, and direct the operations of assigned programs. For a detailed job description for this Los Rios Supervisor Association posting click here.

Typical Duties

Typical duties of assigned programs/services may include, but are not limited to: plan, organize and direct the operations of assigned student and/or academic support programs for student success and overall program effectiveness; coordinate support services; establish and maintain accurate recordkeeping for assigned programs and appropriate agencies, which may include student eligibility, participation and progress; coordinate services in support of students taking classes, including in an online environment; train, supervise and evaluate assigned employees; participate in interviewing and selection new employees; ensure accountability and adherence to applicable laws, regulations, policies and procedures; prepare, monitor and maintain budgets and expenditures for functions and activities in accordance with District policies; develop and implement departmental procedures, forms, activities, and materials required for efficient operations of assigned programs; develop and conduct training and appropriate implementation for effective program operations and accountability; participate in program review and audits; assist with and/or prepare, maintain and monitor area/program funds, budget allocations, expenditures, and other related functions to ensure compliance with established guidelines; prepare and submit program and grant related plans, reports and other documents; interpret and apply complex procedures in diverse situations using independent judgment; respond to requests for information from students, employees and the public; build and maintain effective working relationships, working collaboratively with other college and district employee, faculty, administrators and agency representatives; coordinate assigned program workshops and events; administer disciplinary actions if necessary; may develop and maintain liaisons with, but not limited to, local high schools, area employers and local community-based organizations to provide enhanced opportunities for students; may oversee and participate in outreach and recruitment activities; may lead or serve on appropriate committees; perform related duties as assigned.

Assigned programs/services may include, but are not limited to, one or more of the following:

• California Work Opportunity and Responsibility to Kids (CalWORKs)/Temporary Assistance for Needy Families (TANF)
• Call Center
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services (EOP&S)/Cooperative Agencies Resources for Education (CARE)
• Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Minimum Qualifications

EXPERIENCE:Three years of increasingly responsible experience, including one year in a lead or supervisory capacity, in student services, academic support services, public services, community college and/or public agency program development, coordination and evaluation, or similar experience (the required lead/supervisory experience may also be used to meet this requirement).EDUCATION:Bachelor's degree from an accredited institution; OR, an Associate's degree from an accredited institution ANDtwo additional qualifying years of experience. Have an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. (Experience Requirement: One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement. Education Requirement:One year of education is equal to 30 semester units.) Education must be from an accredited institution.