Program Technician (PC - 2 or more positions)

Kern Community College District; Porterville (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Kern Community College District in Porterville seeks a dedicated Student Services Outreach Assistant to identify, inform and recruit students for college programs and services. The role includes coordinating program goals, assisting with policy implementation and preparing required reports.

The position requires an associate degree with coursework in behavioral science or related field and two years of student services experience. Strong data collection and outreach skills are essential.

Qualifications

• Associate degree with course work in behavioral science, business or a related field and two years of experience in a student services area.

Responsibilities

• Identify, inform and recruit students for college programs and services; assist in the coordination of an assigned program.
• Assist in developing goals and objectives; prepare reports for the assigned program.
• Gather data including salary and fringe benefits, projected student numbers, and expenditures.
• Identify eligible students; schedule sessions; provide information and assistance on eligibility and program policies.
• Conduct workshops pertaining to job placement; interview students to determine sites for job placement.
• Arrange campus tours and follow up with recruited students; interpret placement tests for eligibility.

Skills

Communication skills

Interpersonal skills

Time management

Attention to detail

Education

Associate degree in behavioral science, business or related field

Tools

Office software

Job description

Job Responsibilities

• Under the direction of an assigned supervisor, identify, inform and recruit students eligible for college programs and services; assist in the coordination of an assigned program.
• Assist in the development of an assigned program’s goals and objectives; recommend policy changes and implementation procedures; prepare a variety of required reports related to the assigned program.
• Gather a variety of data, including calculating salaries and fringe benefits, projected numbers of students to be served, and expenditures for a variety of individual college programs.
• Identify eligible students; schedule and conduct individual or small group sessions with potential students; provide information and assistance to students regarding the assigned program; respond to inquiries; interpret and explain project policies and eligibility requirements.
• Conduct workshops pertaining to job placement; interview students to determine sites for job placement.
• Arrange and conduct campus tours and department visitations for interested students; maintain contact and perform follow-ups with recruited students; interpret placement tests for program eligibility purposes.
• Provide orientation regarding the college to community groups, agencies and institutions; distribute information pertaining to college programs and services, including recruitment, enrollment and financial aid.
• Assist in the completion of financial aid forms; monitor students through the financial aid process; monitor student academic progress for eligibility purposes.
• Assist students in completing applications to four-year colleges and follow-up with the appropriate counselor.
• Establish and maintain contacts with public agencies and service-area schools, both public and private; respond to written and verbal inquiries concerning the program.
• Establish and maintain contact with public and private employment agencies; keep current with local hiring trends.
• Assist in coordination of a variety of individual college programs.
• Attend and participate in a variety of conferences and workshops related to the assigned program; drive a vehicle to various sites to establish and monitor job placement, perform outreach duties, and participate in job fairs and job placement seminars.
• Provide training and work direction to student assistants as assigned.
• Perform related duties as assigned.

Qualifications

• Any combination equivalent to: Associate degree with course work in behavioral science, business or a related field and two years of experience in a student services area.

LICENSES AND OTHER REQUIREMENTS

• Possession of, or ability to obtain, a valid California driver's license.

KNOWLEDGE OF

• Program rules, regulations and requirements.
• Support services available at the college.
• Financial aid functions and application procedures.
• Recruitment strategies.
• Job placement strategies.
• Interviewing and advisement techniques.
• Modern office practices, procedures and equipment.
• Oral and written communication skills.
• Interpersonal skills using tact, patience and courtesy.
• Record-keeping techniques.
• Budget preparation and control.
• Correct English usage, grammar, spelling, punctuation and vocabulary.
• Operation of a computer terminal and data entry techniques.
• Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students.
• Principles of training and providing work direction.

ABILITY TO

• Interpret, apply and explain policies, procedures, rules and regulations.
• Determine program eligibility based on applications and supporting documentation.
• Coordinate services and activities to recruit, retain and assist students.
• Maintain current knowledge of program rules, regulations, requirements and restrictions.
• Maintain records and prepare reports.
• Communicate effectively both orally and in writing. Understand and follow oral and written instructions.
• Establish and maintain cooperative and effective working relationships with others.
• Meet schedules and time lines.
• Complete work with many interruptions.
• Plan and organize work.
• Operate a variety of office machines including a computer.
• Train and provide work direction to others.