Student Support Supervisor

Los Rios Community College District; Sacramento (CA); On-site; USD 75,000 - 95,000; Full time

Job summary

Los Rios Community College District seeks a supervisor to plan, organize, and direct operations of assigned student and academic support programs. You will lead staff, coordinate services, manage records, and ensure compliance with laws and district policies.

Responsibilities include budget oversight, program assessment, staff training, and collaboration with college colleagues and external partners to enhance student success in diverse environments, including online platforms.

Qualifications

• Three years of increasingly responsible experience with at least one year in a lead or supervisory capacity in student services, academic support services, or related areas.

Responsibilities

• Plan, organize and direct the operations of assigned programs and services.
• Coordinate support services and maintain accurate records.
• Train, supervise and evaluate staff; participate in hiring processes.
• Develop, monitor and maintain budgets; ensure compliance with district policies and laws.

Skills

Staff supervision

Student services experience

Program coordination

Budget management

Recordkeeping

Education

Bachelor's degree

Associate's degree + 2 years experience

Job description

Position Summary

Under the direction of the assigned administrator and incooperation with program coordinators, plan, organize, and directthe operations of assigned programs.

For a detailed job description for this Los Rios SupervisorAssociation posting click here .

Typical Duties

Typical duties of assigned programs/services may include, but arenot limited to: plan, organize and direct the operations ofassigned student and/or academic support programs for studentsuccess and overall program effectiveness; coordinate supportservices; establish and maintain accurate recordkeeping forassigned programs and appropriate agencies, which may includestudent eligibility, participation and progress; coordinateservices in support of students taking classes, including in anonline environment; train, supervise and evaluate assignedemployees; participate in interviewing and selection new employees;ensure accountability and adherence to applicable laws,regulations, policies and procedures; prepare, monitor and maintainbudgets and expenditures for functions and activities in accordancewith District policies; develop and implement departmentalprocedures, forms, activities, and materials required for efficientoperations of assigned programs; develop and conduct training andappropriate implementation for effective program operations andaccountability; participate in program review and audits; assistwith and/or prepare, maintain and monitor area/program funds,budget allocations, expenditures, and other related functions toensure compliance with established guidelines; prepare and submitprogram and grant related plans, reports and other documents;interpret and apply complex procedures in diverse situations usingindependent judgment; respond to requests for information fromstudents, employees and the public; build and maintain effectiveworking relationships, working collaboratively with other collegeand district employee, faculty, administrators and agencyrepresentatives; coordinate assigned program workshops and events;administer disciplinary actions if necessary; may develop andmaintain liaisons with, but not limited to, local high schools,area employers and local community-based organizations to provideenhanced opportunities for students; may oversee and participate inoutreach and recruitment activities; may lead or serve onappropriate committees; perform related duties as assigned.

Assigned programs/services may include, but are not limited to,one or more of the following:

• California Work Opportunity and Responsibility to Kids(CalWORKs)/Temporary Assistance for Needy Families (TANF)
• Call Center
• Career Center
• Disabled Student Programs & Services (DSP&S)
• Extended Opportunity Programs and Services(EOP&S)/Cooperative Agencies Resources for Education(CARE)
• Library
• Online Support Services
• Open Learning Resources Labs
• Outreach
• Reading Writing Center
• Tutoring
• Veterans Resources Center

Minimum Qualifications

EXPERIENCE:

Three years of increasingly responsibleexperience, including one year in a lead or supervisory capacity,in student services, academic support services, public services,community college and/or public agency program development,coordination and evaluation, or similar experience (the requiredlead/supervisory experience may also be used to meet thisrequirement).

EDUCATION:

Bachelor's degree from an accredited institution;OR, an Associate's degree from an accredited institutionAND two additional qualifying years of experience.

Have an equity-minded focus, responsiveness, and sensitivity to andunderstanding of the diverse academic, socioeconomic, cultural,disability, gender identity, sexual orientation, and ethnicbackgrounds of community college students, including those withphysical or learning disabilities as it relates to differences inlearning styles; and successfully foster and support an inclusiveeducational and employment environment.

( Experience Requirement: One year of experience is equalto 12 months of experience at 40 hours per week. Applicablepart-time experience will be converted to the full-time equivalentfor purposes of meeting the experience requirement. EducationRequirement: One year of education is equal to 30 semesterunits.)

Education must be from an accredited institution.