Student Support Services Coordinator

Best Care; Omaha (NE); On-site; USD 42,000 - 58,000; Full time

Job summary

Nebraska Methodist College in Omaha seeks a Coordinator of Student Support Services to support TRiO SSS grant activities. Responsibilities include advising, connecting students to campus resources, assisting with food pantry operations, and monitoring progress.

The role emphasizes coaching, data reporting, and program development to improve student success within a federally funded program.

Qualifications

• Bachelor’s Degree required.
• Master’s degree preferred.
• Minimum of one year in higher education advising or TRIO programs.

Responsibilities

• Provide intensive coaching, academic support and intervention to students.
• Assist with study skills, time management and scholarship opportunities.
• Monitor progress and maintain detailed student records.
• Develop resources and activities to support student success.
• Collaborate with faculty and staff to promote retention and success.

Skills

coaching

academic support

career advising

financial literacy

Education

Bachelor's degree

Master's degree

Tools

Excel

Student Access

Job description

Why work for Nebraska Methodist College:
Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It’s where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health.

NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community.

We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about”

By joining Nebraska Methodist College, you become part of a larger community. With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Location: Nebraska Methodist College
Address: 720 N. 87th St. - Omaha, NE

Work Schedule: Mon - Fri, 8:00am to 5:00pm

The Coordinator of Student Support Services position is a grant funded position integral to the success of the Nebraska Methodist College’s federally funded TRiO Student Support Services (SSS) grant. The position encompasses: advising, supporting students’ personal and academic needs, connecting students to relevant campus and community resources, assisting with food pantry operations, administering assessments, monitoring students’ progress, maintaining communication with faculty and staff, mentoring students, and developing a culture of community and academic success for SSS participants.

Responsibilities:

Essential Functions

Student Support:

• Provides intensive coaching, academic support and intervention, career advising, personal and cultural support, and financial aid and literacy assistance through individual and small groups.

• Assists program participants with study skills, time management, and organization skills, identification of strengths, explanations of academic and financial aid policies as well as locating scholarship opportunities.

• Provides regular and intentional guidance toward improved performance through goal setting and leadership development.

Assessment, Documentation and Reporting:

• Responsible for ongoing monitoring of students’ progress towards graduation through assessments, goal setting and frequent contact with students.

• Timely recordkeeping and documentation of student information in Student Access (database).

• Use of Excel and Student Access to analyze data and track student data.

• Monitor students’ progress toward graduation by tracking grades, enrollment and attendance and participation in other college intervention services.

• Maintain detailed student files in accordance with federal grant guidelines.

Program Development and Evaluation:

• Assists in identifying and developing resources and activities that support students’ success and meet grant objectives including summer program, mentoring, and cultural events.

• Assists the Director with the maintenance and integrity of student files, documented services, and Annual Performance Report.

• In collaboration with the Director, assists with developing and administering student satisfaction surveys, exit surveys, and program evaluation.

Networking and Collaboration:

• Interfaces with faculty, Office of Student Engagement, Financial Aid, Registrar, advisers, alumni, and staff to advance student success and retention.

• Develops campus and community relationships to assist students in becoming aware of and making use of campus and community resources.

This job description is not intended to be all-inclusive. The employee may be required to perform other related duties assigned to meet the ongoing needs of the organization.

Schedule:

Mon - Fri, 8:00am to 5:00pm

Job Description:

Job Requirements

Education

• Bachelor’s Degree required.

• Master’s degree preferred.

Experience

• Minimum of one year experience in higher education within the area of academic advising, career and professional school counseling or equivalent experience.

• Past TRIO program participant or experience working in TRIO programs preferred.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Must have an understanding of the barriers faced by first generation and low-income college students.

• Demonstrate flexibility, creativity and innovation when working with students.

• Demonstrate strong written and verbal communication skills

• A strong servant leadership and development philosophy.

• Strong knowledge of the mission of the Student Support Services program or have been a past participant in