Student Support Services Coordinator

CO110 Nebraska Methodist College of Nursing; Omaha (NE); On-site; USD 52,000 - 76,000; Full time

Job summary

Nebraska Methodist College in Omaha seeks a Coordinator of Student Support Services to oversee TRiO SSS activities, provide coaching, advise students, and connect them with campus and community resources.

Responsibilities include monitoring progress, maintaining student files in Student Access, and reporting data. The role also involves program development with the Director and collaboration with campus partners to promote student success.

Qualifications

• Bachelor's Degree required; Master's degree preferred.
• Minimum of one year experience in higher education advising or TRIO programs preferred.
• Experience with TRiO programs and services is advantageous.

Responsibilities

• Student Support: provides coaching, academic support, career advising and financial literacy assistance, with focus on first-generation and low-income students.
• Assessment, Documentation and Reporting: monitors progress toward graduation, maintains records in Student Access, and analyzes data.
• Program Development and Evaluation: assists in developing resources and activities to support student success and grant objectives.
• Networking and Collaboration: interfaces with faculty, offices, alumni and staff to advance student success and retention.

Skills

First-gen barriers

Flexibility

Creativity

Communication skills

Servant leadership

TRiO program knowledge

Education

Bachelor's Degree

Master's degree

Tools

Excel

Student Access

Job description

Why work for Nebraska Methodist College

Nebraska Methodist College, located in Omaha, Nebraska, is an accredited, private, not-for-profit nursing and healthcare college. It's where students live with meaning and discover what they want to give back to the world while thriving in a close-knit, caring community established in 1891. With an enrollment of over 1,100 students, NMC is small enough to truly care about each student and large enough to provide outstanding undergraduate, graduate and certificate programs in nursing and allied health. NMC students experience a holistic culture of caring while mastering the art and science of healthcare. They gain the skills and experience needed to become outstanding contributors to society through service-learning experiences, community-based education, and leadership development integrated throughout the curriculum.

OUR MISSION

As a health professions institution, we provide educational experiences for the development of individuals in order that they may positively influence the health and well-being of the community. We encourage applications from qualified individuals representing all backgrounds who identify with our mission. Candidates are encouraged to familiarize themselves with Nebraska Methodist College at https://www.methodistcollege.edu/about. By joining Nebraska Methodist College, you become part of a larger community. With Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary

Location: Nebraska Methodist College Address: 720 N. 87th St. - Omaha, NE Work Schedule: Mon - Fri, 8:00am to 5:00pm

The Coordinator of Student Support Services position is a grant funded position integral to the success of the Nebraska Methodist College’s federally funded TRiO Student Support Services (SSS) grant. The position encompasses: advising, supporting students’ personal and academic needs, connecting students to relevant campus and community resources, assisting with food pantry operations, administering assessments, monitoring students’ progress, maintaining communication with faculty and staff, mentoring students, and developing a culture of community and academic success for SSS participants.

Responsibilities

Essential Functions

Student Support: Provides intensive coaching, academic support and intervention, career advising, personal and cultural support, and financial aid and literacy assistance through individual and small groups. Assists program participants with study skills, time management, and organization skills, identification of strengths, explanations of academic and financial aid policies as well as locating scholarship opportunities. Provides regular and intentional guidance toward improved performance through goal setting and leadership development.

Assessment, Documentation and Reporting: Responsible for ongoing monitoring of students’ progress towards graduation through assessments, goal setting and frequent contact with students. Timely recordkeeping and documentation of student information in Student Access (database). Use of Excel and Student Access to analyze data and track student data. Monitor students’ progress toward graduation by tracking grades, enrollment and attendance and participation in other college intervention services. Maintain detailed student files in accordance with federal grant guidelines.

Program Development and Evaluation: Assists in identifying and developing resources and activities that support students’ success and meet grant objectives including summer program, mentoring, and cultural events. Assists the Director with the maintenance and integrity of student files, documented services, and Annual Performance Report. In collaboration with the Director, assists with developing and administering student satisfaction surveys, exit surveys, and program evaluation.

Networking and Collaboration: Interfaces with faculty, Office of Student Engagement, Financial Aid, Registrar, advisers, alumni, and staff to advance student success and retention. Develops campus and community relationships to assist students in becoming aware of and making use of campus and community resources.

Schedule

Mon - Fri, 8:00am to 5:00pm

Job Description

Job Requirements

Education: Bachelor's Degree required. Master's degree preferred. Experience: Minimum of one year experience in higher education within the area of academic advising, career and professional school counseling or equivalent experience. Past TRIO program participant or experience working in TRIO programs preferred.

License/Certifications

N/A

Skills/Knowledge/Abilities

Must have an understanding of the barriers faced by first generation and low-income college students. Demonstrate flexibility, creativity and innovation when working with students. Demonstrate strong written and verbal communication skills A strong servant leadership and development philosophy. Strong knowledge of the mission of the Student Support Services program or have been a past participant in a TRiO program.

Physical Requirements

Weight Demands Light Work - Exerting up to 20 pounds of force Physical Activity Not necessary for the position (0%): Climbing Crawling Kneeling Occasionally Performed (1%-33%): Balancing Carrying Crouching Distinguish colors Grasping Keyboarding/typing Lifting Pulling/Pushing Reaching Repetitive Motions Stooping/bending Twisting Frequently Performed (34%-66%): Sitting Speaking/talking Standing Walking Constantly Performed (67%-100%): Hearing Seeing/visual Job Hazards Not Related: Chemical agents (Toxic, Corrosive, Flammable, Latex) Biological agents (primary air born & blood borne viruses) (Jobs with Patient contact) (BBF) Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment) Equipment/Machinery/Tools Explosives (pressurized gas) Electrical Shock/Static Radiation Alpha, Beta and Gamma (particles such as X-Ray, Cat Scan, Gamma Knife, etc.) Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means) Mechanical moving parts/vibrations

About Methodist

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission. Nebraska Methodist Health System is an affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law. At Methodist Health System, we focus on providing exceptional care to the communities we serve and the people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. If you join our organization, you will have the opportunity to excel in your field, use the latest technologies, learn from the best and work as a team. You’ll have the opportunity to make a difference through The Meaning of Care.