Student Support Front Desk & Basic Needs Navigator

Weber State University; Utah; On-site; USD 18,000 - 21,000; Part time

Job summary

Weber State University is seeking a Basic Needs Resource Specialist to serve at the university's Basic Needs Center in Ogden, UT. The role focuses on front desk operations, welcoming students, providing information, scheduling appointments, and guiding them to available services and resources.

The position emphasizes a No Wrong Door approach, cross-training in resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach to ensure students receive help or referrals

Qualifications

• Energetic and outgoing; customer service oriented
• Ability to organize
• Excellent written, oral and interpersonal communication skills
• Must be proficient in the use of Microsoft Office

Responsibilities

• Serve as primary student-facing point of contact at the Basic Needs Center front desk
• Welcome students, provide general information, schedule appointments, and respond to communications
• Help students connect with Basic Needs Center services and resources
• Cross-trained in basic needs resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach
• Support No Wrong Door approach by providing information, assistance, or referrals

Job description

Weber State University is seeking a Basic Needs Resource Specialist to serve at the university's Basic Needs Center in Ogden, UT. The role focuses on front desk operations, welcoming students, providing information, scheduling appointments, and guiding them to available services and resources.

The position emphasizes a No Wrong Door approach, cross-training in resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach to ensure students receive help or referrals