Basic Needs Resource Specialist

Weber State University

Utah

On-site

USD 18,000 - 21,000

Part time

10 days ago
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Job summary

Weber State University is seeking a Basic Needs Resource Specialist to serve at the university's Basic Needs Center in Ogden, UT. The role focuses on front desk operations, welcoming students, providing information, scheduling appointments, and guiding them to available services and resources.

The position emphasizes a No Wrong Door approach, cross-training in resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach to ensure students receive help or referrals

Qualifications

  • Energetic and outgoing; customer service oriented
  • Ability to organize
  • Excellent written, oral and interpersonal communication skills
  • Must be proficient in the use of Microsoft Office

Responsibilities

  • Serve as primary student-facing point of contact at the Basic Needs Center front desk
  • Welcome students, provide general information, schedule appointments, and respond to communications
  • Help students connect with Basic Needs Center services and resources
  • Cross-trained in basic needs resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach
  • Support No Wrong Door approach by providing information, assistance, or referrals

Job description

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title

Position Title Basic Needs Resource Specialist

Requisition Number

Requisition Number H02065P

Campus Location

Campus Location Weber State University - Ogden, UT

Hours per week 20

Hourly Pay Rate

Hourly Pay Rate $13 - $15

Job Summary/Basic Function

The Basic Needs Resource Specialist serves as a primary student-facing point of contact for the Weber State University Basic Needs Center. The position is primarily responsible for front desk operations, welcoming students, providing general information, scheduling appointments, responding to communications, and helping students connect with Basic Needs Center services and resources.

The position is cross-trained in basic needs resource navigation, emergency funding, financial wellness, FAFSA assistance, and outreach. The Specialist supports a "No Wrong Door" approach by ensuring students receive information, assistance, or an appropriate referral regardless of how they initially connect with the Center.

Required Qualifications
  • Energetic and outgoing; customer service oriented
  • Ability to organize
  • Excellent written, oral and interpersonal communication skills
  • Must be proficient in the use of Microsoft Office.
Physical Activity of this position

Physical Activity of this position Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this position

Physical Requirements of this position Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.

Visual Acuity Requirements including color, depth perception and field of vision.

Visual Acuity Requirements including color, depth perception and field of vision. Not required

The conditions the worker will be subject to in this position.

The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

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