Student Support Coordinator - Front Desk & Care

Indiana University; Bloomington (IN); On-site; USD 24,796 - 28,929; Full time

Benefits offered by this job

Medical & Dental

HSA contributions

Tuition subsidy

Paid holidays

Paid time off

EAP

Volunteer events

Job summary

Indiana University Bloomington’s CARE AND RESOURCE CENTER seeks a Student Support Coordinator to provide frontline support and coordination for students navigating academic, personal, and financial challenges. This in-person, 8:00 AM–5:00 PM role at the Indiana Memorial Union offers an hourly wage of $18.75 and serves as a central hub for campus resources promoting well-being and success.

The role includes coordinating schedules, preparing documents, onboarding new staff, and collaborating with

Qualifications

• High school diploma or equivalent required.
• Education beyond minimum may substitute for work experience.
• Work experience preferred in office or higher education settings.

Responsibilities

• Manages front desk operations and responds to inquiries from students, staff, and campus partners with professionalism and care.
• Maintains calendars, schedules meetings, and coordinates logistics for appointments, trainings, and outreach events.
• Prepares and edits documents, correspondence, reports, presentations, and Care Team agendas.
• Manages scheduling for Care Coordinators, including outreach for missed appointments.
• Maintains confidential student records and supports data entry and reporting using case management systems and Microsoft Office tools.
• Monitors and responds to messages received through the office email and communication platforms.
• Coordinates logistics for trainings, workshops, and outreach programs including room reservations, materials, and attendee communication.
• Assists with marketing and promotional efforts such as printing and distributing materials.
• Maintains office supply inventory and ordering processes.
• Assists with onboarding new staff and trainees, including workspace and material preparation.
• Participates in team meetings and contributes to ongoing planning and operational efforts.

Skills

Proficient communication skills

Professionalism

Time management

Quality commitment

Flexibility

Thorough and dependable

Confidential information

Customer service

Self-directed

Priorities shifting

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Job description

Indiana University Bloomington’s CARE AND RESOURCE CENTER seeks a Student Support Coordinator to provide frontline support and coordination for students navigating academic, personal, and financial challenges. This in-person, 8:00 AM–5:00 PM role at the Indiana Memorial Union offers an hourly wage of $18.75 and serves as a central hub for campus resources promoting well-being and success.

The role includes coordinating schedules, preparing documents, onboarding new staff, and collaborating with