Student Support Case Navigator

University of Kansas; Lawrence (KS); On-site; USD 49,000 - 60,000; Full time

Job summary

The University of Kansas is seeking a Student Support Case Manager within the Student Support and Case Management (SSCM) unit. The role focuses on non-clinical case management, developing short- and long-term response plans, and coordinating access to campus and community services to support student well‑being and success.

The position emphasizes collaboration, documentation in Maxient, and partnerships with various campus units to empower students toward self‑care, autonomy, and advocacy.

Responsibilities

• Meet with students to assess concerns and develop action plans to empower students to address needs.
• Coordinate referrals to internal units (e.g., Counseling Services, Housing, Student Conduct).
• Assist in transitions from KU services to external providers when needed.
• Support academic planning through collaboration with advising and academic units.
• Maintain case management records and follow up to encourage adherence to care plans.

Job description

The University of Kansas is seeking a Student Support Case Manager within the Student Support and Case Management (SSCM) unit. The role focuses on non-clinical case management, developing short- and long-term response plans, and coordinating access to campus and community services to support student well‑being and success.

The position emphasizes collaboration, documentation in Maxient, and partnerships with various campus units to empower students toward self‑care, autonomy, and advocacy.