Student Support Case Manager - Evenings & Weekends

The University of Kansas; Lawrence (KS); On-site; USD 49,000 - 60,000; Full time

Job summary

The University of Kansas invites applications for a Student Support Case Manager within SSCM of Student Affairs. This role focuses on non-clinical case management, collaborating with campus partners to support students in crisis, health, safety, and basic needs while guiding self-advocacy and autonomy.

Responsibilities include assessing student needs, coordinating referrals, tracking transitions to external providers, and maintaining case records in Maxient, with opportunities to participate in

Qualifications

• Bachelor’s degree in social work, counseling, psychology, applied behavioral science, or related field (or a Master’s degree in the same fields).
• Experience working with or supporting people in high-need situations or crisis.
• Ability to work cooperatively in a multi-disciplinary team and with a varied student population.
• Excellent written communication skills as evidenced by application materials.

Responsibilities

• Meet with students to assess concerns and develop action plans to address needs.
• Coordinate and track referrals to internal units (e.g., Student Access Center, Counseling and Psychological Services, etc.).
• Coordinate transitions from KU services to external providers (psychiatric/psychological, substance treatment, etc.).
• Assist in academic planning in collaboration with relevant offices.
• Maintain follow-up and ensure compliance with recommendations and care plans.
• Maintain accurate case management records in Maxient.
• Assist with absence notifications to faculty for illnesses, etc.

Skills

Excellent written communication skills

Crisis support experience

Team collaboration

Education

Bachelor’s degree in social work, counseling, psychology, applied behavioral science, or related field

Master’s degree in social work, counseling, psychology, applied behavioral science, or related field

Job description

The University of Kansas invites applications for a Student Support Case Manager within SSCM of Student Affairs. This role focuses on non-clinical case management, collaborating with campus partners to support students in crisis, health, safety, and basic needs while guiding self-advocacy and autonomy.

Responsibilities include assessing student needs, coordinating referrals, tracking transitions to external providers, and maintaining case records in Maxient, with opportunities to participate in