Student Success & Trading Growth Specialist

Life Academy; United States; Remote; USD 60.000 - 100.000; Vollzeit

Benefits dieser Stelle

Uncapped commissions

Paid leave 21 days

Udemy Business access

Growth opportunities

Zusammenfassung

Life Academy is seeking a proactive Student Success Manager to guide learners through trading practice, boost engagement, and support practical sessions.

You will contact new leads, manage student relationships, guide account opening and deposits on trading platforms, and educate on demo vs real accounts to drive conversions.

The role requires 3+ years in sales or account management, experience with CRM tools and LatAm markets, and fluency in English; USD compensation with uncapped commissions.

Qualifikationen

• 3+ years of experience in Sales, or Account Management.
• Experience in trading, forex, finance, or crypto is a must.
• Experience working in LatAm markets and understanding of regional student/customer behavior.
• English B1 and higher.

Aufgaben

• Contact new leads and students via calls, messaging apps, email, and other channels.
• Demonstrate strong knowledge of company and partner products/services.
• Guide users through account opening and deposit processes on trading platforms.
• Educate on benefits of real vs. demo accounts to drive conversions.
• Build trust and motivate students to become active traders.
• Follow communication standards and approved sales scripts.
• Accurately manage and update data in the CRM system.
• Track and respond to student interactions across multiple channels.
• Collaborate with Product, Marketing, and experts to improve conversion rates.
• Analyze user behavior and engagement to optimize sales strategies.
• Provide feedback to enhance student experience and conversion funnel.
• Conduct group webinars and promote additional products/features.
• Support various sales and operational tasks within the team.

Kenntnisse

Sales experience

Account management

KPIs & targets

Communication skills

Problem solving

Tools

CRM systems

WhatsApp Business

Google Sheets

Jobbeschreibung

Life Academy is seeking a proactive Student Success Manager to guide learners through trading practice, boost engagement, and support practical sessions.

You will contact new leads, manage student relationships, guide account opening and deposits on trading platforms, and educate on demo vs real accounts to drive conversions.

The role requires 3+ years in sales or account management, experience with CRM tools and LatAm markets, and fluency in English; USD compensation with uncapped commissions.