Student Success & Retention Programs Coordinator

Wilberforce University; Northern (KY); Hybrid; USD 57,000 - 62,000; Full time

Job summary

Wilberforce University’s Center of Academic Support and Student Success (CASSS) seeks a Coordinator to lead programs that boost retention and academic achievement. You will oversee tutoring, peer mentoring, study skills workshops, and coordination of disability accommodations, while collaborating with faculty and staff to remove barriers to student success.

Reporting to the Director of CASSS and Career Services, you will analyze data, prepare leadership reports, and help design evidence-based

Qualifications

• Bachelor’s degree from an accredited institution.
• Experience in academic advising, student success, retention services, higher education administration, or related field.
• Ability to analyze data and prepare reports for decision‑making.
• Strong communication and leadership abilities.
• Knowledge of FERPA, ADA, and student support best practices.

Responsibilities

• Coordinate retention and persistence initiatives to improve student success outcomes.
• Monitor and manage academic alerts, early intervention programs, and student outreach efforts.
• Oversee tutoring, peer mentoring, study skills workshops, and academic coaching services.
• Collect, maintain, and analyze student success and retention data; prepare leadership reports.
• Collaborate with academic departments; train student workers, tutors, and other assigned personnel.

Skills

Student development

Retention strategies

Data analysis

Communication

Project management

Education

Bachelor's degree

Tools

Banner

EAB Navigate

Ellucian

Degree Works

Job description

Wilberforce University’s Center of Academic Support and Student Success (CASSS) seeks a Coordinator to lead programs that boost retention and academic achievement. You will oversee tutoring, peer mentoring, study skills workshops, and coordination of disability accommodations, while collaborating with faculty and staff to remove barriers to student success.

Reporting to the Director of CASSS and Career Services, you will analyze data, prepare leadership reports, and help design evidence-based