Student Success & Programs Coordinator

Montana State University - Office of Student Engagement; Bozeman (MT); On-site; USD 24,000 - 34,000; Part time

Job summary

Montana State University - Office of Student Engagement invites applications for a Student Success Coordinator who will guide undergraduate and graduate students from recruitment through graduation. The role emphasizes advising, program coordination, and active student engagement across campus.

The position coordinates graduate admissions, tracks milestones, and collaborates with faculty and university partners to strengthen the student experience and departmental programs.

Qualifications

• Administrative, program coordination, student services, advising, or related experience.
• Demonstrated ability to provide excellent, responsive service and support to students, colleagues, or other constituents.
• Demonstrated ability to organize and prioritize multiple concurrent responsibilities, track deadlines and outstanding tasks, and follow projects through to completion.
• Demonstrated ability to maintain accurate records and attend carefully to details while managing multiple priorities.
• Demonstrated written and verbal communication skills.
• Demonstrated ability to learn and effectively use information systems, databases, spreadsheets, and other software applications.
• Experience working with undergraduate or graduate students in higher education.
• Experience coordinating academic programs, student services, advising, recruitment, or related activities.
• Experience working collaboratively with faculty, academic leadership, and/or administrative teams.
• Experience developing student-facing communications, recruitment materials, webpages, events, or engagement activities.
• Experience improving administrative processes, developing tracking systems, or coordinating work involving multiple people and deadlines.
• Knowledge of MSU academic policies, procedures, and systems or experience working in an academic department or higher education environment.

Responsibilities

• Serves as a welcoming and trusted departmental resource for undergraduate and graduate students, helping students navigate departmental and university processes, identify appropriate resources, and resolve academic and administrative questions.
• Coordinates undergraduate and graduate student processes from entry through graduation, working closely with faculty advisors, the Department Head, College advising staff, the Graduate School, Registrar’s Office, and other university partners.
• Supports faculty advising by assigning faculty advisors, helping students and faculty navigate advising systems and processes, and coordinating approved substitutions, exceptions, and other academic actions.
• Serves as the primary departmental coordinator for graduate admissions, helping prospective students and faculty navigate the process from application and admission through funding commitments and graduate appointment/hiring.
• Tracks important student milestones, requirements, and deadlines and proactively communicates with students, faculty, and department leadership when action is needed.
• Coordinates graduate program processes including annual student evaluations, programs of study, committees, examinations and defenses, graduation requirements, and related Graduate School processes.
• Responds to student questions in person, by phone, and electronically and connects students with appropriate faculty, College, or University resources when issues require additional expertise.
• Helps create a connected student community within Plant Sciences and Plant Pathology.
• Develops and coordinates student-focused activities and events, including graduate student welcome activities, graduation celebrations, recruitment events, lectures, and other opportunities that strengthen student engagement and connection with the department.

Job description

Montana State University - Office of Student Engagement invites applications for a Student Success Coordinator who will guide undergraduate and graduate students from recruitment through graduation. The role emphasizes advising, program coordination, and active student engagement across campus.

The position coordinates graduate admissions, tracks milestones, and collaborates with faculty and university partners to strengthen the student experience and departmental programs.